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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
906 Reviews

906 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 12, 2024

Seem very knowledgeable and very friendly The staff and drivers. Mechanics are very knowledgeable and the waiting area is very clean. More

by ROGERCRARY
Recommend Dealer
Yes
Employees Worked With
Curt
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

It was excellent The employees were nice, and the waiting area was relaxing and inviting. I had a great experience overall. More

by Jsalzman02
Recommend Dealer
Yes
Employees Worked With
Linda batty
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 12, 2024

Amazing, friendly service. Very through. Explained the process. A very personalized experience. Will definitely return. More

by D.ZIMMERMAN.TC
Recommend Dealer
Yes
Employees Worked With
Jericho
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

January 12, 2024

Always happy to see me and quick to complete my work. Customer service is miles above Kunes. More

by JBUTLER9
Recommend Dealer
Yes
Employees Worked With
A woman, very friendly snd helpful
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 12, 2024

It was better than I expected. Exceeded my expectations. I don't care much for the surveys I prefer to talk in person I want to unsubscribe from the surveys More

by patrick1619
Recommend Dealer
Yes
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Patrick, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

January 12, 2024

When I came in with the paperwork saying I had rocker and lifer issues, I was sick to my stomach. Linda took the paperwork from me showed it to someone ( not sure who) came back told me not to worry, set up More

by Kimberly
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! We do hope we can be of assistance in the future. Take care!

January 12, 2024

Had an oil leak. ..it was fixed at no cost to me It was a loose oil filter More

by MDAVENPORT57
Recommend Dealer
Yes
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you so much for your review! It was our pleasure to assist in any way we could! We do hope we can be of assistance in the future. Take care!

January 12, 2024

Transparent, friendly and accommodating. I will continue to service my VW at Frank Boucher of Janesville More

by beau.bunce
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Beau, we are very happy to have provided you with such a positive experience. We hope to be of service to you again in the future. Take care!

January 12, 2024

Quick and easy, thanks for the snacks. Good experience I drank a doctor pepper and had some cookies while I waited, they inspected everything and gave me a nice print out. More

by dillonr14r
Recommend Dealer
Yes
Employees Worked With
Don't remember, good guys tho
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

January 12, 2024

I brought my jeep in to fix my head rest and they did so but in the process the back park of my seat was damaged and now is still hanging open because the clip was broken More

by LUCASWOPT
Recommend Dealer
No
Employees Worked With
The service department
Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have a 5-star experience. Please reach out to our GENERAL Manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

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