Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Steven and TJ have been great!! Service Dept got me right in! I’m so happy We bought our Atlas here. We love our new SUV right in! I’m so happy We bought our Atlas here. We love our new SUV More

Jericho was excellent to work with, 5 star rating for her Took two weeks to get brake appointment, then another 4-5 days to reschedule. then had to return due to key faub programming failed on 1 of 3 faubs. Took two weeks to get brake appointment, then another 4-5 days to reschedule. then had to return due to key faub programming failed on 1 of 3 faubs. But Everything now works on our car-a pleasure to drive- More

Great, friendly and efficient employees!!!!!Everyone has Great, friendly and efficient employees!!!!! Everyone has been nice. These the employees I have personally dealt with. I very much appreciate the ni Great, friendly and efficient employees!!!!! Everyone has been nice. These the employees I have personally dealt with. I very much appreciate the nice customer service. More

Super service Thanks you Jericho for getting my vehicle i for service before our trip....great job...I don't think I thanked you appropriately that day...heat and a Thanks you Jericho for getting my vehicle i for service before our trip....great job...I don't think I thanked you appropriately that day...heat and all.....thanks so much More

Problem not fixed This my second service review for the same problem! No one reached out to me from the first review. i filled this form out a week ago..... This my second service review for the same problem! No one reached out to me from the first review. i filled this form out a week ago..... More

Customer service was poor. Low knowledge, low communication, and poor attitude. They also change the oil twice. The second visit was to get a warranty repair and they missed the previous oil chan communication, and poor attitude. They also change the oil twice. The second visit was to get a warranty repair and they missed the previous oil change on the records as well as a tire rotation. Individual attention to detail is low. More

Jericho and the whole service group are always AWESOME I drive from Columbus Wi to Janesville to have my car serviced with Boucher VW. The service center and show room waiting area are always super clean. I drive from Columbus Wi to Janesville to have my car serviced with Boucher VW. The service center and show room waiting area are always super clean. The service writers are knowledgable, and polite. Jericho always looks for ways to save me money on my service. The techs are fantastic with my 2014 Jetta, and are up to date on the few recalls for my car. I am very happy with the service here. More

She is Always polite, helpful, knowledgable and makes me smile! I look forward to seeing her and know that my car is in the best of hands! smile! I look forward to seeing her and know that my car is in the best of hands! More

They are the friendliest, caring, convenient, and most trust worthy dealer I have ever had to deal with. I highly recommend Volkswagen of Jansville Wisconsin. trust worthy dealer I have ever had to deal with. I highly recommend Volkswagen of Jansville Wisconsin. More

Kurt always takes care of absolutely everything. Couldn’t possibly ask for better service. I’ve been coming here for service for many years, and he is by far the best person I’ve worked with. possibly ask for better service. I’ve been coming here for service for many years, and he is by far the best person I’ve worked with. More