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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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September 01, 2020

I am pleased with every interaction I have had with this Dealership and service department. They are friendly and helpful in person and over the phone. More

by baileysue27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Dietschweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt
Sep 11, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the kind review!

August 28, 2020

The service department is excellent. They are professional, skilled, courteous men and women. I wouldn't go anywhere else and I live over 20 miles away. More

by BARKLIEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Vetos
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for choosing Boucher!

Aug 31, 2020 -

BARKLIEB responded

I recommend this dealership to everyone.

August 28, 2020

Everyone there is very nice and make you feel welcome. My service was all under warranty and they tried hard to figure out my mystery noise. Turns out, it's apparantly hereditary to the Atlas line. VW really More

by LONDISNEY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your review and feedback.

August 28, 2020

They do an awesome job of communicating...Always on time and very friendly.couldn't ask for better service team. Very knowledgeable. They all deserve raises More

by SUEHARNISH
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are happy to hear you are always satisfied with the service work done to your vehicle!

August 27, 2020

Great service friendly employees fast service easy place to get with no appointment nessarry and hardly no wait time for a oil change thank you More

by michaelmorano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro, Richard Schmid, Corey Vetos
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review, Michael!

August 25, 2020

Jericho Verriden continues to exceed my expectations for great customer service. She's professional, pleasant, and helpful even when my aging diesel Jetta presents problems. She makes the repair process a More

by CTM101197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Chris - thank you for the review!

August 25, 2020

I was in and out for an oil change fairly quickly, which was a welcome break. Everyone was especially helpful, I will always come back and get service done here! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing, Brian!

August 22, 2020

just had 2 different Jeep JK's in for extensive maintenance everyone was great to work with at each step they were able to arrange pick up which made it super easy More

by rpap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service manager
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad you had an easy visit with us! Thank you for sharing!

August 21, 2020

Overall a pleasant experience in all area's of service,labor, and customer service. I would recommend the service department to family and friends in the future. More

by jujo416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the recommendation!

August 21, 2020

Always a hassle free, friendly environment to walk into. Best car dealership I've ever dealt with. I will definitely keep coming back to this location! More

by JDEAN9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Aug 31, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are thrilled to hear you enjoyed your experience with us here at Boucher! Please don't hesitate to contact us if there is anything else we can do for you!

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