Back

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Sort by
January 12, 2024

Service was quick and done correctly I never go anywhere else for service. Keep up the great customer service More

by MTERRELL5977
Recommend Dealer
Yes
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2024

Service call. Provided me a call, kept me updated on arrival of additional parts, my vehicle was cleaned and ready to go upon my arrival. All issues/recalls resolv More

by JDVORAK262
Recommend Dealer
Yes
Employees Worked With
Linda Batty
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

January 12, 2024

Great service Great service try to advise me on any issues with vehicles free shuttle services services are done in a timely manner More

by lyons33044
Recommend Dealer
Yes
Employees Worked With
Patrick service advisor
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

January 12, 2024

They were responsive to my needs We have always had good luck working with Patrick in the service department. He makes certain that we are happy with any service to our vehicle. More

by DHOERLER1960
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

The service was great and swift. But I went to have something diagnosed and they just offered an oil change and tire rotation. I had to go somewhere else to solve the problem which w More

by tam.s.kramer
Recommend Dealer
No
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello Tam, we appreciate you taking the time to leave us this feedback. We strive to make sure you have a 5-star experience. Please reach out to our manager, Nicholas Arneson, at 608-757-6150 to discuss how we can turn this experience into a positive one.

January 12, 2024

They always treat me courteously and keep me informed about what my vehicle needs. They have a comfortable waiting area as well as a shuttle service to get you home if your vehicle repairs will take long More

by LABPUG
Recommend Dealer
Yes
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

January 12, 2024

They go out of their way to resolve our issues to our satisfaction. Patrick listens to our concerns and communicates with us throughout the work that is being done. More

by cjannisch
Recommend Dealer
Yes
Employees Worked With
Patrick at the service desk and Jeremy, mechanic.
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that Patrick was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

January 12, 2024

Excellent They were kind, fast, and helpful That's all I have to w Come on More

by alandcindylarsen
Recommend Dealer
Yes
Employees Worked With
The manager in the oil change
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Alan, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 12, 2024

Linda is absolutely amazing. Great communication, great service. She is the reason we keep coming back. More

by FARRELL4329
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're so glad you enjoyed working with Linda! We will be sure to share your kind words with her! We're looking forward to your next visit with us!

January 12, 2024

Very good the are attentive They have nice service my car has an ongoing issues and im disappointing that its not being resolve its a newer 50 k car i should have to deal with this More

by Sergio2990
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 12, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

...
6
...