Back

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Sort by
December 24, 2020

I was very pleased with their service and knowledge of my Volkswagen. The staff was friendly and very helpful. I didnt buy my car from them however they will have all my business in the future! More

by JBUTLER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro, Richard Schmid, Corey Vetos
Jan 07, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate the 5-star review!

December 23, 2020

Great. Kept me posted on things going on with my puzzling vehicle. And kept working on trying to figure out the problem to get my vehicle fixed. More

by legzett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Jan 07, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad you were satisfied with your service visit with us!

Jan 07, 2021 -

legzett responded

They came and towed it back and is being checked out again. Fingers crossed

December 15, 2020

Always great customer service in both the sales and service departments. They tell me exactly how long it may take for service, and most of the time complete the work before promised. Always happy with More

by LOCKEJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy and TJ, Kayce Chesebro, Corey Vetos, Cameron Mallory
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate this 5-star review!

December 15, 2020

Accommodated me even though they had no appointments so I can get a new battery before getting stranded. Gave good advice and almost talked me out of getting service to make sure I spend money wisely. More

by KKORIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are so happy to hear you had a positive expereince!

December 15, 2020

Overall, experience was excellent as always. The only issue I ran into was the following day while driving though the snow storm, I ran out of wiper fluid after a very short time span. I’m confident th More

by MIKEYVANHECKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Mikey - thank you for the review and feedback. Please reach out to our Service Manager, Richard Smith, at 608-757-6150 to discuss this further.

December 15, 2020

I am always pleased with the service and respect that I get when ever I visit. I always feel taht my business isimportant and not just a number. More

by DAVEWOODY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Vetos
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing, Dave!

December 11, 2020

Everyone was very helpful and our oil change took no time at all . It was hard to name an employee because of the facial masks. More

by BELLE4423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the positive review, Belle!

December 11, 2020

If you want to be treated right, to skip the "typical dealership experience", to get things done and get on with your life, this is where you want to go. More

by LEN K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Ratcliff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Vetos, Cameron Mallory
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the awesome review, Len!

December 10, 2020

I was very impressed with my service rep Kurt for his promptness and politeness I come in for an oil change and tire rotation and a wash in about 45 minutes it was done enjoyed The prompt and courteous s More

by DEENOSEMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review!

December 10, 2020

Kurt is always very friendly and willing to help.He Kurt is always very friendly and willing to help. He always makes the service process very easy. We would highly recommend Frank Boucher for all of More

by TCORT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt
Dec 16, 2020 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing!

...
58
...