Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Great place to get service done. Kurt and Corey always are friendly and great to work with when i needed service on any of my many Chrysler vehicles. are friendly and great to work with when i needed service on any of my many Chrysler vehicles. More

So pleased with the friendliness and the knowledge of the employees. Great service! I had a bad experience at another service department with diagnosing an issue and the issue was diagnosed by Jericho before employees. Great service! I had a bad experience at another service department with diagnosing an issue and the issue was diagnosed by Jericho before she even had to look at my vehicle! So pleased! More

Our Pacifica has been in for same issue many times not completely resolved. I really would like to return this vehicle if at all possible completely resolved. I really would like to return this vehicle if at all possible More

Just getting frustrated. My car will be going back for the 3rd time now. Can't seem to figure out why after being fixed the car keeps dying and won't start. the 3rd time now. Can't seem to figure out why after being fixed the car keeps dying and won't start. More

Cory was wonderful!! He took the time to explain everything to me. I felt so welcome and everyone was so nice. It's always a pleasure going there!! The workmanship is always great!! everything to me. I felt so welcome and everyone was so nice. It's always a pleasure going there!! The workmanship is always great!! More

Had a good experience while having my car repaired Corey let me know every step of the wa what was going on and the real price for work had a ride for me from the dealership and back the driver was very nic let me know every step of the wa what was going on and the real price for work had a ride for me from the dealership and back the driver was very nice a safe driver and attentive to my ride More

Fourth visor replacement, might need to look at another vehicle as this seems to be a persistent issue. More trouble with tire pressure communication. I’m not sure if they were even looked at when I was vehicle as this seems to be a persistent issue. More trouble with tire pressure communication. I’m not sure if they were even looked at when I was told all was fine. More

Service is excellent. Attention to detail and keeping me informed as to what is needed and the options and costs for the repair is also excellent.... Great Job informed as to what is needed and the options and costs for the repair is also excellent.... Great Job More

You should have a check list before releasing a car. I have fingerprints all over the inside of my windshield. We had to finish screwing in the visor piece to the ceiling. The port where you can charge have fingerprints all over the inside of my windshield. We had to finish screwing in the visor piece to the ceiling. The port where you can charge your phone is broken, you can pull it out, showing the wires. Chrysler supplier took over a week to get part in, instead went with different supplier so it wouldn't take over 2 weeks but that part is now not guaranteed from the dealership. More

Great customer care. Curt greeted me when I entered and took care of everything from there. Love the service staff and how they communicate with their customers. took care of everything from there. Love the service staff and how they communicate with their customers. More