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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
905 Reviews

905 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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April 30, 2021

My first time visit to this part of Boucher, usually go to the Volkswagen sight. Was unsure, but felt very comfortable as the woman took me through the process More

by HULSTROMKATHLEEN
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I've forgotten her name but she was very friendly
Apr 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are glad you had a positive experience!

April 29, 2021

Did a nice professional job.Would go back again.They do a speeding job and pleasant to deal with..service is are great people.are know there jobs. More

by TRIXSTER53545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We hope to see you again in the future!

April 29, 2021

Yes The service was quick and efficient even asked if I wanted a car wash before I left service manager came out and had a conversation with me as well as the general manager Nate More

by JCHOW111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Blaser, Richard Schmid
Apr 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the 5-star review!

April 28, 2021

Good experience Good experience Good experience Good Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good experience Good e More

by ROWAND0703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the positive review!

April 23, 2021

I am always treated very well when coming in for preventative maintenance and service. Very professional and always complete tasks in a timely manner. I appreciate them More

by jmoen21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the review!

April 19, 2021

Great service and overall experience and looking at buying new vehicle from Boucher because of it. Hahah handed jajsj Isidore usurious use jd I had More

by Dave Lipinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro, Matthew Poad, Nate Blaser, Richard Schmid, Corey Vetos
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the review!

April 10, 2021

Made an appointment with their online scheduler for 7:00 am. Car was not looked at until after 4 pm. I needed to leave the car an additional day due to their online scheduler and in person techs not having More

by liz_steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Liz - we are sorry you were not satisfied with your recent service visit with us. When you have the opportunity, please reach out to our Service Manager, Richard Schmid, at 608-757-6150 so we can discuss this further.

April 09, 2021

I always get in for an oil change/rotate quick, it is convenient and everyone is very helpful and pleasant! Through and complete service. Thank you! More

by MRSCOJACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate the positive review!

April 09, 2021

The people are efficient, effective, kind, courteous and very customer oriented. They understood my needs without me asking. They are very professional. The technician made a recommendation and I was contac More

by DRIVEMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayce Chesebro
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the review!

April 06, 2021

great service only issue is your staff does not know how to use my jeep rewards credit card otherwise service was fast and friendly and good More

by DUANEROCK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Apr 24, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Duane - thank you for your feedback. Please reach out if you would like to discuss this further.

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