Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

I brought my dodge Durango SRT in for a routine oil change and did not have an appointment. They greeted me with open arms and said that was not a problem and took care of me immediately. As I was wait change and did not have an appointment. They greeted me with open arms and said that was not a problem and took care of me immediately. As I was waiting for my vehicle to be service I walked around the show room was greeted by general manager Nate and newer sales associate Jeramie, as I was looking at new vehicles they had it in the show room, ask if I had any questions and if I needed a refreshment. As I was walking out Troy greeted me as he remembered when he shopping there previously More

Went in just for tire rotation, but found out that because we went to the dodge dealership walk in for our last oil change, a 30,000 maintenance thing was missed. So when we planned to be there only because we went to the dodge dealership walk in for our last oil change, a 30,000 maintenance thing was missed. So when we planned to be there only for a few minutes, we were there about 2 hours. When I first sat down, the only thing on the TV were VW ads, they said that was what VW wanted on the TV. I asked, and a couple of the guys somehow got around it for me. I do not have a smart phone, and did not plan to be there for 2 hours and there is nothing else to do anywhere near there - so that was VERY nice of them. More

Fabulous service by Linda. She went beyond to make sure my experience was great. I could not be happier. Nate in sales assisted to get things set up for our first service experience. my experience was great. I could not be happier. Nate in sales assisted to get things set up for our first service experience. More

Jerichi was very polite and clear in what my vehicle repair consisted of and how much it wouls cost. Nate the tech also did a great job! repair consisted of and how much it wouls cost. Nate the tech also did a great job! More

I just bought my van last month. Felt shaking when braking at high speeds. They replaced brakes and rotors free of charge under warranty. Thank you so much Frank Boucher!. braking at high speeds. They replaced brakes and rotors free of charge under warranty. Thank you so much Frank Boucher!. More

Running boards installed! No one reviewed the work with me! Jeep was sandwiched next to a van at pickup! I could barely get in it me! Jeep was sandwiched next to a van at pickup! I could barely get in it More

Very pleasant experience. Listened to issue we had with jeep and left it with them in am. Nothing showed up in computer but after thoughtful discussion we agreed to try a tune up to solve the problem. So f jeep and left it with them in am. Nothing showed up in computer but after thoughtful discussion we agreed to try a tune up to solve the problem. So far it's working fine. Many thanks for actually listening to customer. More

Super helpful and very nice. I was in and out super fast. They were so professional!! Loved everything about my service! Thank you so much!! They were so professional!! Loved everything about my service! Thank you so much!! More

It’s a great place to take a vehicle and they do an excellent job for a great price. Staff is very friendly and always willing to help excellent job for a great price. Staff is very friendly and always willing to help More