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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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June 25, 2021

Arrived at express location without issues. The process to have car serviced was easy. Once I on line stated why was there for (oil change/tire rotation). Was even offered complementary car wash, which m More

by msnmcsa2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2021

Frank Boucher has always treated me great since I bought my Wrangler back in 2012. This time was no different. My Jeep was in for a recurring check engine light issue. The service department gave me the use More

by TONYWALLS
Recommend Dealer
Yes
Employees Worked With
Linda Beatty, Richard Schmid
June 23, 2021

Friendly and quick service. Additional services were explained well. It was easy to schedule the appointment and the waiting area allowed me to finish up my own work. More

by ANKE_GOLDE
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2021

Kurt is great!! He is always polite, professional, and the most helpful!! More

by COURDAL04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt in Service
June 22, 2021

Could not be happier with my service! They hooked me up when my car ran into issues on a road trip. Amazing people! More

by CHARLES.WYGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

Always great working with Linda servicing our Jeep! She has helped us solve several issues and she has been very good at keeping us in the loop on the repairs. More

by TNORLIN6580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
June 18, 2021

This is the only place I will take my car to be serviced because they always do a great job and are always take care of what I need done whether I set the appointment up online or over the phone. More

by MRUSSELL3524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Batty, Kayce Chesebro, Matthew Poad
June 18, 2021

For an almost $1K repair, my car should have gotten a free wash, and the staff should have brought my car up from the lot when I came to pick it up. These are suggestions to elevate your service from goo More

by BDIBBERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
June 18, 2021

Always friendly staff and great service. The atmosphere is always pleasant and the building is clean and inviting would recommend this dealership to anyone looking for a vehicle or for service on there exi More

by RJSLOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

It was a great experience.Work was done very It was a great experience. Work was done very promptly. Service crew was friendly and very professional. Shuttle service was very promptly and frie More

by JOHNHSCOTTINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Chesebro
Jun 10, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

John- thank you for the kind words. We are pleased to hear that your experience with us was a positive one! Please do not hesitate to contact us if there is anything we can assist you with in the future. Take care!

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