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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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November 29, 2021

Brian, Janesville Service manager was very informative, knowledgeable, and true to his word. Will definitely go there again! Thank you!! More

by klharle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We love to hear that! Thank you!

November 28, 2021

No one ahead of me, so it was a short wait. In and out in about 20 minutes. More

by nmoze49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla handled my express service quickly.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! See you again next time!

November 24, 2021

good service. Just needed tires rotated and they got them done. Did not wait too long. More

by KMSOMM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Medina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We love to hear that! Thank you!

November 18, 2021

Easy drop off and pick up. Car ready before time needed. Friendly workers. Good service. More

by SULLIMAR001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Love to hear that! Thank you!

November 17, 2021

Linda, service writer, was very friendly and tech was knowledgeable and honest about work that needed to be done. Great experience! More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Tim
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Glad to hear about your great experience! Thank you for considering us!

November 16, 2021

Very friendly and fast! They even walked me to my car and opened the door for me! Outstanding customer service! More

by KAITLYNMCKEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! We appreciate the feedback as well as your business!

November 16, 2021

Love the waiting room and everyone is so nice! Very quick service, very clean, snacks and drinks available are nice! More

by xxraynu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for noticing! We appreciate the business!

November 15, 2021

Great fast service thru the Express Lube lane. Jericho is always a pleasure to work with. More

by jrdriver0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the 5-stars! Much appreciated!

November 15, 2021

I’ve been trying to make an appointment for two weeks to get my No luck ID-4 Service. More

by Joel F
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Schmid
November 12, 2021

While there we addressed the other issue we were having - just waiting for parts See you again soon More

by GINNYBH
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
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