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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 06, 2022

The team is always helpful and friendly. I trust Boucher VW to take care of whatever service I need. More

by CATHYDALY67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing!

January 05, 2022

Quick in and out for headlight replacement along with vehicle inspection. Appreciate the complimentary pop while waiting too. More

by emware22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not catch name but none of them are pictured above
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It was our pleasure, thank you!

January 04, 2022

Great Friendly Fast Service!! No appointment needed for oil change and tire rotation which is great to pop in when it works for me. More

by KTSPELTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are happy we could make your experience a positive one! Thank you!

January 04, 2022

Great with customer service!!!! I will definitely be back! Jeremiah and the sales team were great! More

by YANNA6920.YS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

December 31, 2021

Super-duper with their friendly service and it feels like home walking into the Dealership. More

by KERRY DRAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing, Kerry!

December 30, 2021

Awesome service department. Always feel welcome and well taken care off. My vehicle is always well taken care of and I know it will be returned better then when I left it. More

by jkammeraad09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jan 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! Our dedicated service staff goes above and beyond to provide the best possible customer service available.

December 30, 2021

While the service was very quick, I wish a little more time would have been spent on my vehicle. Very shortly after I had my vehicle serviced, I noticed that multiple parts were not properly reinstalled. More

by KMILLERTORMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to let us know about your experience. We're sorry for any frustrations we have caused you. Reviews such as yours help us determine what can be worked on here at the dealership. Please contact our Service Manager Richard Schmid at 608-757-6150 to discuss the matter further. Again, thank you for your feedback. We hope that you will give us another chance in the future.

December 29, 2021

Great customer service, feels like family, genuine in caring for us and our vehicles. Goes the extra mile. More

by hsmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate the review!

December 29, 2021

Always helpful and pleasant. We have always had good service there and would recommend them to others. More

by XCBUSH1157X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review!

December 26, 2021

We have bought 3 vehicles from this dealer. We have had great experience with our salesman Patrick and the entire Gorde Bouche team. Excellent customer service every time we visit. This is your go to de More

by SANDYTOAY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

That's great feedback! Thank you for your business!

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