Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
Janesville, WI
904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
The dealership skips services when doing oil changes. I’ve left with a tail light out on one occasion and low tires on another. They were polite about ignoring my complaint. I hope these were the only co I’ve left with a tail light out on one occasion and low tires on another. They were polite about ignoring my complaint. I hope these were the only corners they are cutting. More
Great place with great service and friendly employees. Alot to off for those who do want to wait while service is done Alot to off for those who do want to wait while service is done More
I bought my new 2021 VW Jetta in Knoxville TN. I was driving to Wisconsin for a traveling nurse assignment first of January and I was worried because it was dangerously cold outside... -21. My car had driving to Wisconsin for a traveling nurse assignment first of January and I was worried because it was dangerously cold outside... -21. My car had been making a loud grinding sound and was scaring me that it would die in the middle of no where. I called all the VW places closest to me (all where an hour away). No one could fit me in that day. I explained the situation to each dealer that I was traveling thru to Wisconsin and that I had to be there in 2 days to report for assignment. Frank Boucher Dealership told me to come right in and they had my car up on the lift in 5 minutes. All that racket turned out to be a small pebble/rock but it sure scared me. They were professional, compassionate, just exceeded my expectations regarding customer service. I am very grateful for them and their staff. They even thanked me for my service.. Just awesome experience. More
The staff at Frank Boucher continues to provide excellent service and customer support even to the point of making sure any appropriate coupons for service are applied. Service is excellent quality and alwa service and customer support even to the point of making sure any appropriate coupons for service are applied. Service is excellent quality and always done right. More
I was able to pull in, and have them check my tire which had low tire repeatedly, they found a nail and fixed it quick. Nice job! had low tire repeatedly, they found a nail and fixed it quick. Nice job! More
Randy was very nice to work with. He made car buying easy and Jericho is also super friendly! and Jericho is also super friendly! More