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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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February 22, 2022

Everything was good and I was satisfied with the service and I have a great time More

by CHRIS.EBERT19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the great review!

February 19, 2022

The dealership skips services when doing oil changes. I’ve left with a tail light out on one occasion and low tires on another. They were polite about ignoring my complaint. I hope these were the only co More

by JOE197730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 25, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Joe, thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Richard Schmid, at 608-757-6150. We hope to hear from you soon.

February 18, 2022

Great place with great service and friendly employees. Alot to off for those who do want to wait while service is done More

by CHRISLT82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeramie Chowaniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for noticing! We appreciate your business.

February 16, 2022

Appreciate being able to drop off and pick up after work. The shuttle service is very helpful! More

by L.DOLTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the feedback! We appreciate it!

February 12, 2022

I bought my new 2021 VW Jetta in Knoxville TN. I was driving to Wisconsin for a traveling nurse assignment first of January and I was worried because it was dangerously cold outside... -21. My car had More

by MULHOLLANDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

What a great story! Thank you for your commitment to nursing! We're glad we could help.

February 10, 2022

The staff at Frank Boucher continues to provide excellent service and customer support even to the point of making sure any appropriate coupons for service are applied. Service is excellent quality and alwa More

by CHUCKFLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Love to hear that! Thanks!

February 10, 2022

Customer service is very good. They called when I needed an air filter and wanted to know if I would like that installed. Staff is friendly. More

by Winmill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate the feedback! Thanks for taking the time to write us a review!

February 08, 2022

I always get amazing service at this location, highly recommend you will not be disappointed! More

by DAWNFERNANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Wow! Thanks for that! Appreciate it!

February 07, 2022

I was able to pull in, and have them check my tire which had low tire repeatedly, they found a nail and fixed it quick. Nice job! More

by ZGSUTTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Love to hear that! Thanks!

February 04, 2022

Randy was very nice to work with. He made car buying easy and Jericho is also super friendly! More

by WELLNITZKATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Excellent! Thank you!

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