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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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March 30, 2022

Service consultant did an excellent job on addressing my concerns and kept me updated when the part was coming in. Excellent job is my opinion. More

by jwalczak1
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 21, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

March 29, 2022

Michael did everything I asked and more when I picked up a beautiful new Dodge Ram! More

by ROCKYCOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Wow, great review! It sounds like Micheal did a fantastic job helping you with your new Ram! Thanks for taking the time to let us know about your experience. We hope you're enjoying your new vehicle!

March 26, 2022

Prompt, courteous service. Went for an oil change and it took literally only minutes for them to complete the work and make recommendations for upcoming seervice. Not pressur More

by DFELDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your kind words! We appreciate your business.

March 25, 2022

I always receive the best service. The staff are always pleasant and helpful. I love the car washes! More

by CAMILLA.OWEN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review, Camilla!

March 24, 2022

Bought my truck here. And will continue to come back because this service trip was good. I've had service done at other garages and found oil finger prints, scratches and More

by MOHAWKCOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

That is great to hear! We thank you for your business and look forward to seeing you again soon!

March 23, 2022

The services department was very helpful and everyone I spoke with seemed to be very nice. More

by alyssa_k_erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Glad to hear about your experience! Thank you for sharing!

March 23, 2022

I bought 4 new tires, and Kayla, is the best in explaining everything to me. More

by TAWOLF22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Great! Love to hear that!

Mar 24, 2022 -

TAWOLF22 responded

Thanks

March 22, 2022

I was 4th in line during the open Oil Change service window. They were efficient; my total wait was under an hour. I had a bit of an issue with applying my Jeep Wave benefits (my own fault), but they qu More

by POPER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Excellent! Thank you!

March 21, 2022

Asked for synthetic oil, got conventional. Asked for tire rotation, got no tires rotated. Arrived 50 minutes before closing and no other cars after me so time shouldn’t have been a factor. More

by emware22
Recommend Dealer
No
Employees Worked With
Idk
Mar 30, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your feedback. We apologize we were not able to give you better service. We'd like to rectify the situation but we are unable to find your information in our system. Please contact our Service Manager Richard Schmid at 608-757-6150 to discuss the situation. Again, thank you for your feedback. We hope to hear from you soon.

March 17, 2022

Appreciate the good, hard work and family atmosphere. Never any pressure and service with a smile! More

by oshmiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Love to hear about the smiles! Thanks!

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