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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
Janesville, WI
904 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center
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April 28, 2022
Jericho is great but she was out. Had trouble making an appointment. Then had to order parts for the job I scheduled for. Also waited over 30 minutes for someone to wait on me when Had trouble making an appointment. Then had to order parts for the job I scheduled for. Also waited over 30 minutes for someone to wait on me when I arrived for my set appointment. In the past the service has been 5star but not this time. More
by MEGDU
Verified CustomerEmployees Worked With
April 28, 2022
Accommodating and efficient. Friendly staff. Parts available and reasonable price. Service vehicle all the time. Friendly staff. Parts available and reasonable price. Service vehicle all the time. More
by mccrackeng4
Employees Worked With
April 26, 2022
My service advisor Kayla was very knowledgeable and helpful! She went above and beyond to explain what my vehicle needed! My vehicle was back to me in the time she advised me it would be. helpful! She went above and beyond to explain what my vehicle needed! My vehicle was back to me in the time she advised me it would be. More
by bundyjne23
Employees Worked With
Kayla Briggs, Richard Schmid
April 18, 2022
The two service people I interacted with were a bit rushed. I understand they were busy but could have been a little better customer service. The receptionist inside was very kind and friendly! rushed. I understand they were busy but could have been a little better customer service. The receptionist inside was very kind and friendly! More
by REACHARD.SARAH
Employees Worked With
I did not encounter either of the above
April 18, 2022
Received a wash with oil change. The mirrors were turned in, not a problem. But the antenna was bent inside the door frame. Didn’t notice till I was on the highway. When I got home, The mirrors were turned in, not a problem. But the antenna was bent inside the door frame. Didn’t notice till I was on the highway. When I got home, I let the antenna out, and noticed a paint chip on the windshield pillar from contact with the antenna. More
by GILBERTSON.MARK
Employees Worked With
Don’t remember the name
April 16, 2022
The job was done quickly with no issues. Thank you for the service. The service a little expensive. Thank you for the service. The service a little expensive. More
by VGSKIPPER
Employees Worked With
April 15, 2022
They doing a great job and I don’t know have to make appointment for getting oil change may car appointment for getting oil change may car More
by ERIC_ADORJIM1989
Employees Worked With
