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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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May 17, 2022

When they asked for my email I said that’s OK but I don’t want a bunch of annoying advertising emails or a bunch of surveys and that’s exactly what I got More

by ALTMCGUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Jacobs
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for leaving us feedback. We have updated your email preferences. Please reach out if there is anything else we can do for you!

May 17, 2022

Called because I had a small issue with my new car. They got it in next day and got it back asap. Thanks Boucher for a great buying and servicing experience! More

by HUNTINGGAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda, Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

May 16, 2022

Everyone is very helpful and keeps you informed about what is going on or let’s you know about potential upcoming work needed. More

by 3agilaussies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the body shop
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

May 06, 2022

The staff at Boucher is always helpful and attentive to my needs and do a great job of making sure my concerns are addressed to my satisfaction More

by CHUCKFLYNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Jun 02, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! We genuinely appreicate your business and look forward to seeing you again in the future!

May 06, 2022

Very friendly, fast service and never any issues when I bring my car on for service. More

by brendagunnink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jun 02, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

May 06, 2022

Good experience overall. No major problems, relatively quick service. No complaints. They updated my software in the car as well. More

by JSPODEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jun 02, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

May 05, 2022

Kayla Briggs was my service advisor and she delivered and explained every detail for this to be an enjoyable experience! You are lucky to have her as an employee More

by bundyjne23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Briggs, Richard Schmid
Jun 02, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! Kayla and our service team do everything they can to provide the best possible service. We appreciate you taking the time to leave a review!

May 04, 2022

I LOVE my service team. I went in for an oil change and tire rotation; I was lucky enough to be first in line when they opened. Everything was done in a timely manner. More

by kklein5283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Jun 02, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your feedback! We're glad you hear that you love your service team, and we apologize for any inconvenience. We hope to make a better impression in the future! Take care.

April 30, 2022

Got me in to fix my truck on time to leave on Friday. They squeezed me in. Thank you More

by jfmc95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda, Richard Schmid
May 04, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're happy to hear that we could get you back on the road quickly! Thank you for the great review! We appreciate it.

April 28, 2022

Got me in very quickly. The service writer was very accommodating and answered all my question More

by ROADGLIDE105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Apr 29, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing! Our service team does everything they can do to provide excellent customer service!

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