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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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May 28, 2022

Excellent service. Very professional and a timely manner my jeep was done! Our first Jeep we have owned and could not be happier. Linda at the service desk is very k More

by FLEXEM6965
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

May 25, 2022

I drive past a closer VW dealership due to the level of service I receive at VW Janesville. Jericho and the service team will give me an honest assessment on what is needed and from my experience the pri More

by ERISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Wow, great review! It sounds like Jericho did a fantastic job helping you with your service appointment. Thanks for letting us know about your experience, and thank you for making the trip to see us!

May 23, 2022

They were really nice, and got the work done efficiently. He explained things very well so I could understand them. More

by TRINATIG13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

May 21, 2022

Good friendly people trying their best. But I sat there for 4.5 hours the first day when they hooked up my van to the computer. They concluded the batteries were bad but not news for the More

by STM67
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to let us know about your experience. We'd like to apologize for any frustrations you have. We hope to be of service to you again. Take care.

May 21, 2022

Excellent service. Follow up excellent communication excellent. Price for Room expensive and warranty to restrictive for 1700.00 More

by BERN06611
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your feedback!

May 19, 2022

Quinn was my service advisor and was excellent! He kept me updated on what was going on with my vehicle and was very professional with his explanation of the work my car needed and also how much it More

by bundyjne23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Barnes
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is anything else we can do for you! Safe travels!

May 18, 2022

AWESOME PLACE! , AWESOME SERVICE! ALWAYS FREINDLY AND PROMP SERVICE WITH GREAT ATTITUDES. NEVER BEEN DISAPPOINTED! More

by TIM KLINGMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

May 18, 2022

They are quick and very helpful. We will definitely be going back in the future. More

by bonniewebb70
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

May 18, 2022

Curt Jenner is always so helpful, and I trust him to do whatever is necessary. More

by breezy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Jenner service representative
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing! Curt and the rest of our team do everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

May 17, 2022

In and out for express oil change and rotation and on with the rest of my day! More

by MERB1974
Recommend Dealer
Yes
Employees Worked With
None of the above
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

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