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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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June 09, 2022

They fixed all of the problems I was having with my car and even gave me some discounts wherever they could to help me out! They were also very patient and took the time to explain to me what was going on More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing, Emily! Our Service Manager, Richard, and his team do everything they can to provide quality service at a reasonable price. We look forward to seeing you again soon, and safe travels!

June 07, 2022

The Service was Great! My Appt was right on time and the Service Adviser was friendly and let me know everything that was being done to my car.. . It was a Good experience More

by JEANO608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

Aug 11, 2022 -

JEANO608 responded

You are So Welcome!!!

June 07, 2022

service is good and on time the timing is good you can come in any time for oil change and tire rotation I would buy a car from you again More

by M.ZEMLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to read such wonderful comments about your recent experience with us! Thank you!

June 03, 2022

Jericho is always a pleasure to work with. Always a great experience and excellent service. Highly recommend. More

by MONOSPAWN79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jun 08, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We love to hear this! Thank you!

June 03, 2022

Would not recommend weekend service. They could not change fuel filters, plugs on differentials were extremely tight, did not reset oil dash gage, grease joints were not done, tire press More

by gfrisque51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jul 19, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to leave us a review. Our weekend service is express lane only. We do oil changes, air and cabin filter changes, and most wiper blades and batteries. We will make note of your additional comments for future services. Take care!

June 02, 2022

Very happy with my first experience with this dealership. I chose them because they are "Wagoneer Certified". They understood the Wagoneer product and the client program. They scheduled me right away. The se More

by WS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one. Safe travels!

June 01, 2022

re: Scheduled Maintenance. Reasonable price for service and they were very willing to work with my schedule. More

by ERICK_KNAUS
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

May 31, 2022

It’s always a pleasure dealing with service with this dealership. Always courteous,prompt, and professional. They meet and exceed my expectations. More

by Tsolson815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

May 30, 2022

Always a great experience here real quick and excellent friendly service. Love working with you guys! More

by FAIRAH RAMSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for choosing our dealership! We are so thankful for your business.

May 28, 2022

Received a significant amount of spam emails upon the completion of the service visit, just like I have multiple times before. Roughly 10 to 15 unwanted emails just for getting my oil changed. More

by Deepwell
Recommend Dealer
No
Employees Worked With
Jericho Verriden
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the review. We will update your email settings in our system! Thank you for your business we hope to see you again soon!

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