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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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June 25, 2022

I was impressed with how quickly I could get my vehicle in for an oil change More

by SHARV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

June 22, 2022

Linda in Service was knowledgeable and helpful. Although the dealership is getting a facelift the waiting area was clean. Thank you! More

by armin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

June 22, 2022

The attendants were professional, very friendly and efficient. The wait for my oil change took a shorter time than anticipated, especially since I didn't have appointment. I'm quite certain I will retu More

by mrb17ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the names. The gentleman who assisted when I pulled up, took care lining up my veh for maintenance, and also brought my care back when finished was most helpful
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

June 21, 2022

Excellent super friendly service from the lady that works in Lube. Treated me very kindly. Handled everything to my satisfactionikenitnwas her own ride. Great job! Thanks! More

by michaelrichards4845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

June 16, 2022

Always such a pleasure going here. The staff is very friendly, professional and welcoming to customers. The service was done efficiently and fast. Everything was clearly explained to More

by MEAGAN.SCOTT83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is anything else we can do for you! Safe travels!

June 14, 2022

Fast service and let me bring my adorable pup in 😀 The remodel will look amazing when it’s done. More

by KRISSY903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for bringing in your adorable pup to see us! We hope you will stop in again once the new building is complete. Take care.

June 14, 2022

Service had my vehicle for two full days, over $2k. Still had the check engine light on when returned. Also somehow lost over 1/2 tank of fuel while there. More

by MROWLEY9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jericho Verriden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to leave a review. We fill the vehicle before the test drive. After we test drove the vehicle we did a scan and found a fault. We did notice a noise coming from the front during the second test drive which is why we recommended replacing the front tires. Please reach out to us if you have any questions, 608-757-6150.

June 10, 2022

Family friendly environment, calm, easy to talk to and no pressure for purchasing, you can tell they are only there to help you get what you need/or want! More

by oshmiller2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

June 09, 2022

Service was excellent. Jericho always makes the experience easy and convenient. Definitely would recommend for service. More

by O.GANDSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

June 09, 2022

The service writer was great on keeping us up to date on everything that was going on on our vehicle, and everything was done on a timely manner. More

by DHUBBARD5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

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