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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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July 13, 2022

The dealership is clean, accommodating, and comfortable. Everyone checked in on me throughout my stay. More

by PENNYLOU590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

July 12, 2022

Very polite and professional, fast service. Convenient for me and liked the coffee and snacks. More

by namzam1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the awesome review! Take care!

July 08, 2022

The staff was very helpful and responsive to my questions. I would definitely use this dealership again for all my vehicle needs More

by jsmith762
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the kind review! We look forward to seeing you again soon.

July 08, 2022

As always, the appointment was easy to schedule, I was greeted in a friendly manner, my questions were answered, and the service was done quickly and expertly More

by davidandert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the great review! We appreciate it.

July 07, 2022

Linda was amazing to work with. We came in with a frustrating issue and she took the reigns. She made it hassle free which is so much appreciated. We will be switching over to thi More

by jackie47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Batty
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much! We genuinely appreciate your business and look forward to seeing you again in the future!

July 06, 2022

Right on the time estimate to do services and their technicians were very accommodating and helpful More

by RIPSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

July 05, 2022

Everyone at the dealership was very friendly and helpful. Oil change and I had the service vehicle code come up. Ended up being a very expensive repair not the fault of the dealership. More

by RCSINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

July 01, 2022

Good service for being in middle of major remodeling. Just had oil change. Got car washed and it was worse after the car wash. Must of used hard water More

by GOLDBRIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We apologize for any issues you experienced with your car wash! And thank you for your understanding as we transition to our new facility! We hope to be of service to you again. Take care.

June 28, 2022

Best service around! Bought my vehicle new and all service done at Frank Boucher. Totally recommend. Entire staff is awesome! More

by SLEGGS1158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Your continued patronage means the world to us! Enjoy your new vehicle, and safe travels!

Aug 11, 2022 -

SLEGGS1158 responded

The Boucher Group is the best in Wisconsin. My 3rd purchase plus My girlfriend bought a Ramm 1500 and she is totally satisfied! Highly recommend!

June 27, 2022

Jericho was knowledgeable, pleasant and helpful! Great place to wait while our serving was being done! They wash our car free and hand dry it. We live in Illinois but always come here for service. More

by BEEJENKINS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for trusting us with your vehicle service. We appreciate you making the trip from Illinois to see us.

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