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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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July 28, 2022

The staff in the service department always,always,always does a fantastic job! I trust them and they are always very honest!! A special thumbs up to Jericho...the BEST EVER!!! More

by TITUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the kind words for Jericho and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 27, 2022

Oil change and tire rotation where performed went well. Will consider coming back in the future. More

by marklorenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Jul 27, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Mark, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2022

Jericho is the best part about this service center. I had a possible issue with my brakes and she was able to help me out right away. She explained things very clearly. The technicians who worked on th More

by jschmole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are very happy to hear Jericho provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2022

The staff and service department at Frank Boucher CDJRVW of Janesville never disappoints. I've been back so many times, I almost feel like a family member walking into the showroom now! More

by TFINKENBINDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Jul 27, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 25, 2022

I am having to go back today to get a tire light looked at. They did a tire rotation and clearly didn’t do something right :( More

by KAZMATT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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Jul 29, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

July 20, 2022

It was quick and easy, very nice service manager. Easy access even during remodeling going on. More

by RJCOMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review!

July 20, 2022

Fast, grear service. Oil change and checkup took 15 minutes. Car wash was a nice finishing bonus. More

by HCLEM0
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We really appreciate you taking the time to leave us feedback on your visit! Thank you.

July 15, 2022

Drove in for oil change and tire rotation. Was promptly checked in from a knowledgeable and pleasant service writer. More

by HERMANNLANDSCAPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
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Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for the wonderful review. We are happy we could make your experience a positive one!

July 14, 2022

Great service every time. Have never had a problem from sales to service. All around great place More

by JPKING0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the kind review and for choosing us!

July 13, 2022

My service rider was excellent. I was able to get in right away which helped a lot. More

by ERICARHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jenner
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Aug 11, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for the 5-star review! We appreciate your feedback.

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