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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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August 12, 2022

My service experience at Frank Boucher was and has been great every time I take my truck in. I almost always deal with Curt Jenner and I feel his knowledge, experience and communication skills make the dif More

by tim.gillette74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt, Jenner
Aug 15, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

August 12, 2022

Julie is very thorough in explaining the problem and solution. Minimal waiting time is also appreciated More

by GINGER.VALISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Nichne
Aug 15, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Julie delivered such a great experience!

August 11, 2022

Kayla and the express lane workers were great. Really enjoyed the experience at the dealership. More

by COLDINWI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla, Tevin , Richard Schmid
Aug 12, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2022

Friendly service and service gal who checked my car in and out went above and beyond. I like she texted me when my car was done. More

by HAIRDOHEIDI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We appreciate your business and our team looks forward to serving you again soon!

August 07, 2022

Great service and customer service, thanks for having snacks in the waiting area. I always have my Chrysler serviced here! More

by MANNING21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Aug 07, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 05, 2022

Car problem was difficult to diagnose. Julie and the techs persevered and solved the problem. Well done! More

by dsteenblock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Nischke - 5 stars
Aug 06, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

August 03, 2022

Customer service is prompt, friendly, professional, and helpful. All the right information provided. Transparent around pricing. Great updates via text. Super shuttle service. 2-year warranty on repairs (i More

by stefreinhold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Batty, Richard Schmid
Aug 04, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

July 30, 2022

The staff at Frank Boucher is the best. The service is amazing wouldn't think of taking my truck anywhere else for repairs or service. More

by LONGHAIR5677
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your business. We appreciate you taking the time to leave us a great review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

July 28, 2022

Pleasant team's. Listen to my issues and fixed it. I will always recommend them More

by LEAHSABIYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

July 28, 2022

Jericho is the best. She made this easy and painless. Give her a raise Frank Boucher. More

by RHARRINGTON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your excellent review! We are so glad that Jericho had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Please don't hesitate to reach out if you need anything else.

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