Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Kurt is excellent, but it turned out they could not fix the damaged roof- so I needed to take it to a body repair. Day wasted with no truck :-( the damaged roof- so I needed to take it to a body repair. Day wasted with no truck :-( More

My vehicle was taken in at the appointment time and completed early. The work was fast and done very well! completed early. The work was fast and done very well! More

Service department is pretty efficient and I am very happy with them. But I would buy a car somewhere else. happy with them. But I would buy a car somewhere else. More

Great experience overall. Proactive in reaching out when my part was in. Completed the repair within the timeframe expected. Proactive in reaching out when my part was in. Completed the repair within the timeframe expected. More

Jericho and the entire staff were amazing. Will recommend them to any one in the future, go VW service! Will recommend them to any one in the future, go VW service! More

First ever brand new car purchased. And first time ever in a Volkswagen. Friendly, knowledgeable, professional... The list goes on and on. My experience at this particular dealership is And first time ever in a Volkswagen. Friendly, knowledgeable, professional... The list goes on and on. My experience at this particular dealership is top notch. More

Linda was great and a pleasure to work with. Service was great! Would recommend coming here. Service was great! Would recommend coming here. More

The team at Frank Boucher VW is always the BEST! They're friendly and professional. They go the extra mile to make sure customers have the best experience. They're friendly and professional. They go the extra mile to make sure customers have the best experience. More

I had requested the package with the tire rotation. I only received the oil change. Luckily I only had to pay for that. I was also offered the complementary car wash, which I accepted. However, my I only received the oil change. Luckily I only had to pay for that. I was also offered the complementary car wash, which I accepted. However, my car WAS NOT washed at all. Also, I was there for an hour and a half, while people who came in after me were done before me. I lost an hour and a half of wages More

Linda Batty is an amazing service advisor. She always knows me and my vehicle. She never condescends and always knows the best route for service. She also looks at the cost of service and repa She always knows me and my vehicle. She never condescends and always knows the best route for service. She also looks at the cost of service and repairs and applies any available discounts. Linda makes getting service so easy, I really don't have to worry. More