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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 09, 2023

They provide professional service. The waiting time was shorter than I expected. I felt pretty comfortable in waiting area. More

by FLIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

January 04, 2023

Was a good first experience with the dealership. I will be returning for future service needs. More

by chardwick74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Jan 05, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

December 31, 2022

Good service, nice waiting area. They did not push extra service. Pricing seemed reasonable for the work. More

by andy92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Dec 31, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Andy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

December 16, 2022

You didn't do the whole job and want to charge to finish the job correctly. Will never buy or come back. Will let anyone who ask about your dealership what I think about you. More

by HALLSTER2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jericho Verriden
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Dec 19, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please give us a call at your convenience. Richard Schmid, Service Manager 608-757-6150

December 15, 2022

I got the 60,ooo mile service don in record time, and with little delay. More

by GDNETT3090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Dec 16, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

December 13, 2022

I've experienced consistent high quality customer service from Boucher Jeep. Quin Barnes is an excellent Service Advisor providing top notch service! More

by WS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quin Barnes
Report | Print
Dec 14, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

December 07, 2022

My service manager was very professional. 2 of the issues that were on my service order were not repaired however. The bulb replacement needed to be addressed on a second visit, and the new More

by mekwurtzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Batty
Report | Print
Dec 08, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please give us a call to discuss. We'd love to get to the bottom of this and turn things around for you. Richard Schmid, Service Manager 608-757-6150

December 07, 2022

Kurt does a great job! A+++ for Kurt!!!!!! Really nice guy to work with. We loved working with Patrick. He is a very honest person. He made this car-buying experience stre More

by SCOTTKOROTKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Dietschweiler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you, Scott, for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

December 05, 2022

I always work with Linda Batty in the service department. She is very pleasant, knowledgeable and great to work with. More

by cmathewson74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Batty
Report | Print
Dec 06, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

November 24, 2022

In and out quickly, great service as always, car was clean and work was perfect More

by MBRUESCH49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Report | Print
Nov 25, 2022 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for the five-star rating. We appreciate you choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Please don't hesitate to reach out if you need anything else. We're always happy to help.

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