Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

My service was good and timely. Effortless way to come in without an appt. Thanks. Effortless way to come in without an appt. Thanks. More

It’s very convenient, never to busy to take me in. It’s also comfortable, good treats and great service. It’s also comfortable, good treats and great service. More

I was told the bill would be under 200 and when I got the bill it was over 200 bill it was over 200 More

She was awesome to work with as always. She got my car in and out with very short notice. She got my car in and out with very short notice. More

Had to have a recall done and was scheduled to have it done and was told all parts were available. Recall was not done no parts. Also had a couple of problems diagnosed. Gave the wrong diagnoses and went done and was told all parts were available. Recall was not done no parts. Also had a couple of problems diagnosed. Gave the wrong diagnoses and went somewhere else. Did get the recall done on the second try. More

The entire service staff is always very friendly and accommodating to my schedule. Since I commute a good distance for work, its not always easy to schedule times but they always seem to come through f accommodating to my schedule. Since I commute a good distance for work, its not always easy to schedule times but they always seem to come through for me. They are great with communicating what fixes are need for my vehicle. Jericho and Patrick are fantastic examples of what good customer service experience is supposed to look like! Car issues are always stressful and they care about their customers and do what they can to put me at ease. I highly recommend them to all my friends and family and anyone else who reads this, no matter what make of vehicle they have. More

Frank Boucher has consistently provided great service. I have purchased two new vehicles from Boucher and put on over a quarter million miles. Service and support has made this possible. The staff is g I have purchased two new vehicles from Boucher and put on over a quarter million miles. Service and support has made this possible. The staff is great and very accommodating. Coffee is great too! More

They care about there customers! There waiting room is clean and stocked with refreshments and snacks There waiting room is clean and stocked with refreshments and snacks More

Service department needs fixing. I have been in 3 times. The first was great. The 2nd time they said I need my breaks replaced I knew that along with my rotors I said and my rotors r I have been in 3 times. The first was great. The 2nd time they said I need my breaks replaced I knew that along with my rotors I said and my rotors right? Replied oh um ya that too. They never did the full inspection...how do I know that because at that I had recently come back from a vehicle repair at another jeep and shown the inside of the cabin air filter and how it needed replacing. They didn't even bring it up here. Then I paid for a rotation and it was done but the tpms locations weren't fixed correctly so my one tire shows front left and it's actually now back right and so on. The third time I went for an oil change not one word was said on the recall or even the breaks this time which again I hadn't replaced yet. Air filter still I didnt replace and it wasn't brought up so again not doing full inspection as they they claim to be. After 3 tries I'd be dumb to come back so I'm going out of my way to Madison to have it done there. More

Great service. Thank you for taking such good care of my Ram truck for me. Thank you for taking such good care of my Ram truck for me. More