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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
905 Reviews
Call Service Center (608) 607-3752

905 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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January 15, 2024

Been in twice for the same problem that so far has cost me $3000. And the issue/s still exists after 3O miles driven so I need to cone in a third time More

by mark_stanhope
Recommend Dealer
No
Employees Worked With
Patrick and don't know the tech
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Jan 15, 2024 -

mark_stanhope responded

Either 1 of two things are happening. 1.) your service team is completely incompetent or,2 your running a scam by half way fixing things to get it out the door knowing that I’ll be coming back so you can blame the problem on something else that will keep me having to spend money

January 15, 2024

Smooth, quick, professional Processed quickly. Service team was pleasant/courteous. Service time was short. Thanks for the car wash. More

by CJSLUSAR
Recommend Dealer
Yes
Employees Worked With
Service Dept- Hannah
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Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We're looking forward to your next visit with us!

January 15, 2024

Everything was as expected. Jericho moved my appointment to a better time for me. I appreciate the personalized care. More

by BOBPERYEA
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

January 15, 2024

Everything was good this time. I appreciate the consentious work on my Renegade. Good job. More

by gpakent2
Recommend Dealer
Yes
Employees Worked With
Lexi
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are flattered by your kind words, and are thrilled to hear that your car buying experience was seamless and enjoyable. We hope you have a great day!

January 15, 2024

We were out of town and appreciate all of you so much. Great service and friendly ! More

by lsmt100
Recommend Dealer
Yes
Employees Worked With
I do not know . Everyone was super helpful !!
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Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We do hope we can be of assistance in the future. Take care!

January 15, 2024

The entire experience was friendly, informative, and enjoyable from the customer perspective. The entire experience was friendly, informative, and enjoyable from the customer perspective. I would recomm More

by Chris
Recommend Dealer
Yes
Employees Worked With
Bob Phillips
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Jan 16, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello Chris, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

January 15, 2024

Friendly young woman that checked me in for the oil change. She explained how my vehicle looked and the ladies at the desk were nice as well. More

by nlynn513
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Thank you for the great rating and please come back to see us again.

January 15, 2024

Staff are very friendly and knowledgeable. Made purchasing a new vehicle very simple. Strange request More

by CJJENNER
Recommend Dealer
Yes
Employees Worked With
Ryan A and Jeremy C and Randy L
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

January 14, 2024

Fast and courtesy I got there and they got the truck in the shop asap and called me 6 hours later saying my truck was done More

by Jass5888
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!

January 14, 2024

Inconsistent coupons Wait time was acceptable. Policies seem inconsistent. Helper was okay, but not overly friendly. More

by ert43
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for the wonderful star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

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