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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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September 07, 2023

Randy the sales person is a great personality and understand what I was looking for and my want in in a vehicle. More

by LEGERJFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2023

Always courteous, although that new furniture in waiting area stinks when your a senoir citizen. Very much More

by parkerjl1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Sep 07, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 05, 2023

Very helpful, knowledgeable of process of paint repair. Done on time. Excellent job of painting and redoing paint stripe. Thanks More

by DGDREGNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Sep 06, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. Your feedback and rating mean a lot to us. We're glad Linda was able to help, and we hope to see you again!

September 04, 2023

The service department has been honest and very helpful. They got me in right away when I had ignition problems. Thanks More

by DPCOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

September 01, 2023

the dealership is always clean and bright with all employees friendly and helpful I always work with the same service manager because he knows me and I trust him not to try and sell me something I do More

by breezy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Sep 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 31, 2023

This dealership was very friendly. Everyone greeted me and explained what was going to happen and what to expect. They kept in communication about my car. I am very happy with the ser More

by Joann Hammack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Sep 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your thoughts on working with our team, Joann. We're glad to hear we delivered such a great experience!

August 31, 2023

The salespeople are pushy and don’t listen to you. You can tell just they just want to meet their goal no matter what. But beyond that, they don’t communicate with you. I had my Jeep in for an oil cha More

by BEING-FACTS.0T
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Sep 04, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Richard Schmid, Service Manager 608-757-6150

August 15, 2023

Friendly service, knowledgeable, this is why I keep coming back. I make sure my daughter keeps her car update. More

by HORRORMAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember, name
Aug 16, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as a valued customer for many years to come!

August 11, 2023

This dealership is always professional, communicative and efficient. The staff are helpful and great to work with. More

by mick6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie Chowaniec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Mick, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeramie and don't hesitate to let us know if we can be of further assistance.

August 09, 2023

Everyone was very friendly and knowledgeable. Service was excellent! Very clean and comfortable waiting area too! More

by JANE.AMINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 09, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are very happy to have provided you with such a positive experience. Thank you for the five-star rating, Jane. We sincerely value your business and look forward to your next visit.

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