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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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September 26, 2023

They did a great job replacing the engine in my Passat. The service was fantastic!! More

by Gideon Brandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you, Gideon, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 25, 2023

Excellent service department! Efficient, friendly, reliable. Easy to schedule, clean waiting area with coffee and snacks! More

by SDELONG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexy
Sep 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

September 20, 2023

They treat you well they take care of your truck car they are good at what they do More

by MARGARITOANGELO1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEXANDRA WILSONN service department
Sep 20, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

September 20, 2023

Very friendly staff from salespeople to finance department and service department bought 3 vehicles through them I’ll keep going back More

by LAYINRUBBER69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Sep 20, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2023

Very easy to talk to and very informed about the product that they were selling but not pushy a good experience More

by rlapp67
Recommend Dealer
Yes
Employees Worked With
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Cass
Sep 19, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

September 17, 2023

Perhaps it goes without saying,but the fact that I have purchased about 17 vehicles from this dealership in the past 30 years would indicate that I have been quite satisfied with both sales and service More

by olebaldswede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Arkens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Uker, Cory(?a short Greek name) , Linda Basso?, Scott Dagen?
Sep 17, 2023 -

olebaldswede responded

What does this mean?

Sep 17, 2023 -

olebaldswede responded

What does this mean?

Sep 18, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

September 14, 2023

The service department is always so good! Treats, drinks and comfy place to sit while you wait. More

by anormand03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Sep 15, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville, we look forward to having you as one of our valued customers for many more years to come!

September 12, 2023

Linda and Nick were such a pleasure to work with! They helped take care of everything in a kind and professional manner. I couldn't be happier with how my car looked when I picked it up. Thank you so More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Arneson and Linda in the service department
Sep 13, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It's great to hear that Linda and Nick were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

September 08, 2023

Took my Durango in for a coolant leak an it leaked more after telling them not to touch it I’ll pick it up. Gave my wife attitude when she came in to to pay the bill made her wait 20 mins an told her she s More

by kpeter98
Recommend Dealer
No
Employees Worked With
Linde
Sep 11, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Richard Schmid, Service Manager 608-757-6150

Sep 21, 2023 -

kpeter98 responded

You can email me back at kpeter98@hotmail.com an we can get in touch that way

September 08, 2023

The service is always courteous and they are great about communicating details about any issues that are found. More

by BACKROADBEEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Sep 11, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.

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