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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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October 27, 2023

The staff person I worked with was very nice. They helped determine the problem with my truck. More

by ADAMJOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Nov 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

October 26, 2023

Frank Boucher ALWAYS goes above and beyond for me. They are truly a wonderful dealership. Linda in service is amazing and always delivers More

by Powersportstrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Arkens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda in service, Chris Hall
Oct 26, 2023 -

Powersportstrucking responded

Thanks for taking great care of us and treating us like family

October 24, 2023

Curt was able to get me in and take care of my issues. Happy with the work that was done. More

by RJZSALEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Jenner
Oct 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!

October 23, 2023

They got me in rite away and did a good job. The people were friendly and courteous. More

by lrubach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Oct 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2023

Nice people. Couldn't fix problem because light doesn't come on after I'm there. Stupid van. More

by Sjed08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 people. 1 man and a woman. Don't know names.
Oct 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2023

Very helpful with my vehicle issue. Went over my car and gave me a detailed report on the problem and it ended up being less then was expected and they had my car ready on time that was More

by bargod03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Oct 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

October 21, 2023

We were pleased with our buying experience, but have mixed feelings about the service. We have had problems with trying to get the radio fixed in the truck we bought and even getting in touch re: it. More

by dennynval
Recommend Dealer
Yes
Employees Worked With
Linda Batty is negative re: radio. Curt Jenner is positive re: Jeep
Oct 26, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 20, 2023

I had taken my car to a regular mechanic bc my 4WD light. They kept my Jeep for a while and didn’t find anything wrong with it. Patrick found the problem in the assessment, got my car back within the same da More

by Arlyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 28, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

October 19, 2023

Very good working people. Excellent, fast and efficient service. They solve my problem well and quick More

by MariaJose.Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Oct 28, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

October 19, 2023

Used wrong oil, air filter sprayed with oil,cabin filter put back with dust clump. More

by Ronald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda in ServiceMaster nice to me, Richard Schmid
Oct 28, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Ronald, we are disappointed to hear that your experience was not a positive one. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Nicholas Arneson, at 608-757-6150 so that we can make this right.

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