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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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November 11, 2023

Took my car in for body work. When I went to pick it up it was all caked with white dust which got wet when it was let out for the night. The inside is loaded with this dust. If y More

by Debbieheadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Schmid
Report | Print
Nov 23, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Nicholas Arneson, at 608-757-6150 to discuss how we can turn this experience into a positive one.

November 10, 2023

All good, didn't get a real answer why my radio went out tho,what could have caused it More

by BRUNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 23, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

November 10, 2023

Treated with great care and respect. Will always go back for service and purchases in the future More

by ASHER42401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Nov 23, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

November 08, 2023

Prompt and professional service. Congenial interactions. On time with great communication. Thank you very much. More

by jsbrink56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis - mechanic
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Nov 09, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 08, 2023

I’ve enjoyed my experience with Frank Boucher, everyone has always been friendly and helpful. More

by a.wittnebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Kurt
Report | Print
Nov 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2023

Friendly, knowledgeable staff. They got me in and out as quickly as possible, and explained things well. I appreciate the comfortable waiting area and beverages/snacks also. More

by Wagnersl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Nov 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 06, 2023

The service is excellent. Everyone is so accommodating and helpful from making the appointment till the service is complete. More

by SHERRY_WIEDMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Nov 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We do hope we can be of assistance in the future. Take care!

November 05, 2023

Treated like vip and kept informed as service was in motion And out the door soon afte3 More

by CHILF6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Nov 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! If you're ever in need of more help, please let us know!

November 02, 2023

They were efficient and fast! Loved the women who helped me with to my car More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Nov 03, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Kim, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2023

Top tier humans around here. They do a great job and its easy to have piece of mind that the job was done correctly. Good communication skills! More

by VW Atlast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Report | Print
Nov 02, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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