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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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November 29, 2023

Prompt, very professional and always friendly service. Would recommend to anyone. Quick and easy with accommodations for any wait periods More

by DIANGELO_LEISER
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jericho Verriden
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Dec 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

November 29, 2023

Ibhad a big problem and your master mechanic fixed it the first time. The other place tried twice and claimed it was the water pump which I knew was BS I guided tou to what was really the problem and he More

by calleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Nov 29, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 28, 2023

I love everyone there at the Volkswagen dealership. Jericho always takes care of me and I have always been satisfied with my service. Everyone there is so friendly and have always treated me well. Lo More

by Char
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The manager there also. He is very nice, Richard Schmid
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Nov 29, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello Char, thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know

November 26, 2023

Patrick was great in explaining thoroughly what my truck needed, as well as how to go about getting them corrected. More

by Amber Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Nov 27, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with Patrick! We can't wait to see you again, have a great day.

November 23, 2023

Promised my vehicle on a rush by Monday and didn’t get it back until Wednesday. More

by hanekamp5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt
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Nov 24, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we regret to hear that you had this experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Nicholas Arneson, at 608-757-6150 to discuss how we can turn this experience into a positive one.

November 22, 2023

I have been servicing here for years, would not go any where elese! Thank you! More

by Vw taos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Cass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Weathers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brady Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your wonderful feedback and rating mean a lot to us. We appreciate your loyalty to our dealership and look forward to seeing you next time!

November 21, 2023

They were profession thorough and never too busy to listen to questions. They generally also try and find coupons for me if I forget to lower the cost. More

by mitchmiller0
Recommend Dealer
Yes
Report | Print
Nov 22, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello there, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 20, 2023

Thanks for taking care of my car. It’s running well now. Glad to have it back. More

by ampexax300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
Report | Print
Nov 22, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 17, 2023

Good experience for sure! Curt was very good at explaining what was going to be done and what the price would be More

by bundyjne23
Recommend Dealer
Yes
Employees Worked With
Curt
Report | Print
Nov 22, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that Curt was able to provide you with such a great experience! Please let us know if we can ever help you in the future.

November 13, 2023

Service Dept. Handled my problem in a professional and timely manner. I would definitely recommend and use them again. More

by cerquardh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jenner
Report | Print
Nov 23, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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