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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

Janesville, WI

4.5
904 Reviews
Call Service Center (608) 607-3752

904 Reviews of Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville - Service Center

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December 07, 2023

Quick and good service which I appreciated. Positive atmosphere and good snacks e were a bonus More

by CRYSTALDEMMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Schmid
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Dec 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi! It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

December 07, 2023

very boring waiting for my car when you can/t watch tv, you can watch tv but it's something weird. More

by JAMESJUNKMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Dec 08, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at 608-757-6150 at your earliest convenience. We hope to hear from you soon.

December 06, 2023

It was great everything was covered. Hopefully that takes care of wear and tear on my tires. More

by BEARS22733
Recommend Dealer
Yes
Employees Worked With
Richard Schmidt. Nick, the service manager went above and beyond.
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Dec 07, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

December 06, 2023

Always great! !! Everyone from the service desk to technicians are always helpful and professional. My car is paidfor, but I continue to come to Frank Boucher More

by sillybrookfarms
Recommend Dealer
Yes
Employees Worked With
The grl that setup my oil change.
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Dec 07, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! We're looking forward to your next visit with us!

December 05, 2023

The staff at Frank Boucher CDRJ is always friendly and accommodating. Linda Batty is a great service advisor. More

by SNOWMEOW75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Arkens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Batty, Jeff Fields
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Dec 07, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! We hope to see you soon!

December 03, 2023

Jericho is the Best when it comes to service! !! Her attention to detail & how she does her best to make it seamless. And the job the technicians do for us is always thorough & done right the firs More

by TINA.SPENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Tina, we are glad that Jericho was able to provide you with such a great experience! We do hope we can be of assistance in the future. Take care!

December 02, 2023

The lobby was clean and the service was fast. The person who helped me seemed knowledgeable about the vehicle I purchased. More

by ROBERT-M-EDWARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

Patrick went above and beyond to make sure I was satisfied with my experience. He couldn't have been more helpful. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
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Dec 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Robert, we're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

In and out On time and no delays . Kept you informed Nice waiting area More

by KELLY1194
Recommend Dealer
Yes
Employees Worked With
Jericho
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Dec 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi Kelly, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2023

Very professional, great service, very kind and patient. Have had a great experience with them. More

by SALAGUIRRE97
Recommend Dealer
Yes
Employees Worked With
Linda
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Dec 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Hi there, we are glad that you had such a great experience with our team. It's a pleasure to be of service to you! Please let us know if we can ever help you in the future.

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