Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Friendly,knowlegable,no pressure,felt good about my value on trade and incentives.Dealing with Michael was more like talking with an old friend than a salesman.Ryan had just the right amount of interaction t on trade and incentives.Dealing with Michael was more like talking with an old friend than a salesman.Ryan had just the right amount of interaction to make this sale comfortable.Definitely would recommend. More

Excellent vehicle ordering and purchasing experience. Troy was very patient with any and all questions and was extremely knowledgeable. With the information he was was able to provide comparing the op Troy was very patient with any and all questions and was extremely knowledgeable. With the information he was was able to provide comparing the options and differences between the Jeep models, we were very comfortable with and confident in our purchase decision. Completion of the order, receiving of the vehicle and all required purchase/financing paperwork was completed in a proficient, time sensitive and (yet) personable manner - we weren't just a number. Very much appreciated! Kudos to Troy and Nathan. Would highly recommend to anyone. More

December 08,2022 I came in for an oil change and rotation, and to have a trim piece that was peeling inside looked at for a part to be ordered. My invoice does not state the rotation so I do not kn rotation, and to have a trim piece that was peeling inside looked at for a part to be ordered. My invoice does not state the rotation so I do not know if it was done. I was told when the truck was done that it was parked outside a bay door next to the car wash and the key fob was in it. I walk through the man door that was surrounded by approximately six technicians eating and smoking next to my truck. Having a break, all good, people need it. Sending a customer through an area where they have break so that I have to walk through smoke and it’s occurring next to my brand new vehicle, that unacceptable! Part was ordered but I didn’t hear anything for over a month. Two days after I ask about it I’m told the part is finally in. This was my first and most likely last time using the service at Boucher Chrysler due to the unprofessionalism and lack of respect. I have always used Boucher VW because of the level of tact and professionalism so this was super hard to take in. More

Our salesman Patrick was fantastic to work with. He really seemed to listen and made sure that we were comfortable with our new van. He explained everything with out talking down to us. Everyon He really seemed to listen and made sure that we were comfortable with our new van. He explained everything with out talking down to us. Everyone was very friendly. More

Jeramie and Ryan were great to work with! I had a very good buying experience. I had a very good buying experience. More

They provide professional service. The waiting time was shorter than I expected. I felt pretty comfortable in waiting area. The waiting time was shorter than I expected. I felt pretty comfortable in waiting area. More

Nothing against the dealership just have a bad experience with the VW brand had to exchange the 1st brand new vehicle before its 1st oil change and have had issues with this one as well with the VW brand had to exchange the 1st brand new vehicle before its 1st oil change and have had issues with this one as well More

Good Honest people that made me feel like they really were there to help me. were there to help me. More

Was a good first experience with the dealership. I will be returning for future service needs. I will be returning for future service needs. More

Good service, nice waiting area. They did not push extra service. Pricing seemed reasonable for the work. They did not push extra service. Pricing seemed reasonable for the work. More