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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

Janesville, WI

4.7
2,192 Reviews
Welcome to Janesville's Chrysler, Dodge, Jeep, and RAM dealership. We proudly serve the entire Janesville WI area, including Beloit, Milton, Whitewater, East Troy, Stoughton, Oregon, Jefferson, Fort Atkinson, Johnson Creek, Evansville, Delavan, Elkhorn Lake Geneva, and Clinton as well as Northern Illinois cities like Rockford, McHenry, Crystal Lake, South Beloit, Roscoe, Rockton, Poplar Grove, and Belvidere. We are excited to help you with every aspect of your car shopping experience. We are confident in our dealership's knowledge and service to make your visit as stress-free as possible. We have a large new Chrysler, Dodge, Jeep, and RAM inventory, as well as many pre-owned vehicles. We also offer extensive service, parts and maintenance services. Come in today to see why vehicle owners in Southern Wisconsin and Northern Illinois are making the trip to Frank Boucher Chrysler Dodge Jeep RAM of Janesville. We are ready to give all of our guests a best-in-class service experience. Browse through our inventory or visit our showroom to learn more about all of our amenities. You can also take a look at our team page to work with a specific dealership consultant.
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4001 Milton Ave

Janesville, WI

53546

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Showing 2,192 reviews

February 08, 2023

Randy did a great job! He answers all my questions and explained everything very well! More

by Ton_ton1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

We are very happy to hear that Randy provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 07, 2023

Quick friendly service, a nice waiting area with free snacks and drinks. My vehicle was as clean as when I brought it in, at other dealerships in the past the carpet was dirty and the steering wheel grea More

by DENNISHILLMAN500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Feb 07, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Dennis, please let us know.

February 04, 2023

Always friendly, courteous and honest. Puts the safety and well-being of the customer first without over selling services More

by DFELDA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Jenner
Feb 06, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

February 01, 2023

Have been very pleased with the attention of service and timely manner that my vehicle has received for maintenance. More

by TPERSCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Feb 01, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville!

January 21, 2023

Overall really good buying experience. Thanks Randy for being thorough and also respecting the process i wanted in the buying experience. More

by PASMITH001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you so much for your excellent review! We are so glad that Randy had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 18, 2023

Pleasant experience with knowledgeable staff who are willing to stand behind making sure their customers are satisfied. More

by PG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Pronschinske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for your feedback on your recent visit to Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. I'm glad to hear that we were able to assist you and that you had such a positive experience!

January 17, 2023

Good experience, sales man Randy was good to work with. Overall a good experience . Thank you More

by TERRY55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Ludlum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Diederich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jan 18, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville.

January 17, 2023

We had the pleasure of working with Troy on our search for a new car. He was the first sales person we met and after one stop at another dealership and immediately we went back to Troy. He was personabl More

by Kimber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jan 18, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thanks for sharing about your experience with Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville. We appreciate your business and hope to see you again soon!

January 16, 2023

Service department frequently left items loose and leaking. The dealership will not stand by their work. Even if you can get them to cover something, you will waste more time with repeated visits. More

by jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt, Linda, Richard Schmid
Jan 20, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 20, 2023 -

jt responded

What more information would you like?

January 14, 2023

Express oil change could be a little faster other then that not to bad with services More

by SOTIGHT00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jericho Verriden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Schmid
Jan 16, 2023 -

Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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