Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

oil change Very friendly and helpful service. Got in right away. Love, love, love my RAM. Gets great gas mileage for being a diesel and I'm spoiled! Very friendly and helpful service. Got in right away. Love, love, love my RAM. Gets great gas mileage for being a diesel and I'm spoiled! More

Best dealership in my area. This is my 3rd purchase from this dealership. I won't go anywhere else. Service people are caring and helpful. Patrick is great sales person he listens. this dealership. I won't go anywhere else. Service people are caring and helpful. Patrick is great sales person he listens. More

Head light and oil change We called on Saturday morning asking about replacing a head light and was told it was in stock went up thinking we would be there for a while and we w We called on Saturday morning asking about replacing a head light and was told it was in stock went up thinking we would be there for a while and we were in and out with in 45 minutes. These guys are awesome. thank you more than you know. the price was right. Diane More

Always friendly and helpful service. I brought my new Renegade in for my first oil change. Service Department took the time to educate me on certain service care needs specific to my new Jeep. Thank you! Renegade in for my first oil change. Service Department took the time to educate me on certain service care needs specific to my new Jeep. Thank you!! More

A great salesman as well as a very personable person. My salesman was Patrick Dietschweiler and he was surely informed on all that the establishment had to offer. It was awesome to deal with someone that My salesman was Patrick Dietschweiler and he was surely informed on all that the establishment had to offer. It was awesome to deal with someone that was very personable and not pushy by all means. He informed me on all aspects that the Frank Boucher Company had to offer, from sales, finance,repair, parts and etc.. Very pleased with his attitude and the likes plus the Jeep is just outstanding.. More

Awesome experience. No pressure. Patrick was straight forward with us. We feel Patrick went above and beyond making our dream come true. This is our vehicle for retirement and what a beautiful VW Atlas i forward with us. We feel Patrick went above and beyond making our dream come true. This is our vehicle for retirement and what a beautiful VW Atlas it is. Can’t be any happier!! More

Kurt does a great job! Price could be better but I know he doesn’t control that. A+++ for Kurt!!!!!! Really nice guy to work with. he doesn’t control that. A+++ for Kurt!!!!!! Really nice guy to work with. More

Another Great Experience I've purchased so many vehicles thru Frank Boucher for my business and have always had a great experience and the best pricing. I called my favorite I've purchased so many vehicles thru Frank Boucher for my business and have always had a great experience and the best pricing. I called my favorite car guy Bill Peschel. I traded in my 2016 Dodge Ram Laramie for a brand new 2019 Laramie. I bought it sight unseen, drove down from Milwaukee to exchange vehicle, Randy was great to work with, he went over all the new features on my new truck. So once again a great experience. More

Communication always helpful. Appreciated the various items being addressed and prior to that the help in deciding what needed immediate attention and what could wait. The work wa Appreciated the various items being addressed and prior to that the help in deciding what needed immediate attention and what could wait. The work was done on time and the communication was timely. More

I would recommend the service center for known repairs needed only but not the auto body center. My car was placed in for repair and took more than 6 weeks for a estimated 2 week repair. When the vehicle needed only but not the auto body center. My car was placed in for repair and took more than 6 weeks for a estimated 2 week repair. When the vehicle was to be picked up the seat was left unrepaired, the cause of the oil being low causing check engine light on was never investigated so ultimately I found problems after it was returned to me. The car had an oil leak that occurred when it was stolen and also had a rattle which sounded like the exhaust that was not repaired or reviewed. When returned to the shop to get it fixed Todd White was to work with the insurance company for repair costs but instead said he would not even attempt after committing that he would in person a few days earlier. They also told me at the dealership that my manifold was causing the rattle and it would be close to a $1000 repair but after getting the oil leak fixed and an oil change magically the noise is non existent leaving me to believe that the repairs at the body center previously when the oil filter was replaced and oil topped off caused the rattle. I ultimately incurred a cost of over $100 that should've been taken care of previously through an insurance claim and also was left without a vehicle on multiple occasions. Also I was ultimately pushed away and let down by the team who guaranteed me support on repairing my vehicle through this process that took about 1 month longer than anticipated while I had no loaner or support and had to call weekly to get updates as everytime I called I was told they were waiting on something and to check back the following week. My car is also now silver when it went to the shop a pewter color. When looking at it closely the hood and roof of the vehicle do not match the parts of the car painted at the body shop. More