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Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
2,089 Reviews
Welcome to Janesville's Chrysler, Dodge, Jeep, and RAM dealership. We proudly serve the entire Janesville WI area, including Beloit, Milton, Whitewater, East Troy, Stoughton, Oregon, Jefferson, Fort Atkinson, Johnson Creek, Evansville, Delavan, Elkhorn Lake Geneva, and Clinton as well as Northern Illinois cities like Rockford, McHenry, Crystal Lake, South Beloit, Roscoe, Rockton, Poplar Grove, and Belvidere. We are excited to help you with every aspect of your car shopping experience. We are confident in our dealership's knowledge and service to make your visit as stress-free as possible. We have a large new Chrysler, Dodge, Jeep, and RAM inventory, as well as many pre-owned vehicles. We also offer extensive service, parts and maintenance services.
Come in today to see why vehicle owners in Southern Wisconsin and Northern Illinois are making the trip to Frank Boucher Chrysler Dodge Jeep RAM of Janesville. We are ready to give all of our guests a best-in-class service experience. Browse through our inventory or visit our showroom to learn more about all of our amenities. You can also take a look at our team page to work with a specific dealership consultant.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,089 reviews
March 26, 2020
Transparent with prices There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" off There is no transparency with the service charges and I rely on the service department to communicate the services needed/recommended. The "works" offer does not apply to all vehicles. I do not change my own oil, therefore, do not know how many quarts are needed for my car. That is why I bring it for service. When I inquired on why I would have the works, she treated me as if I should have known. There is a lack of clear communication with Jerico. She is always all over the place. I received messages regarding someone else's service for updates. When she applied coupons, she did not apply the most cost-savings option and claimed she didn't know all of the coupons. Jerico had numerous of the coupon mailers next to her when I dropped of my vehicle, which I had a copy of my own to apply. It raises concerns regarding her honesty and displays poor customer service. More
by GUDCRYSTAL
Verified CustomerEmployees Worked With
March 25, 2020
Randy was fantastic to work with! He showed me multiple cars based on what I wanted. He was very patient with me while I made a decision and even when I changed my mind with the color I wanted after they w cars based on what I wanted. He was very patient with me while I made a decision and even when I changed my mind with the color I wanted after they were already running numbers. The process took a little longer than I had expected but overall I was very happy with the service. More
by DAWN.BLACK926
Employees Worked With
March 25, 2020
Randy always does his best to get us what we want for a price we need. We are very happy with our new truck!! Thank you!! price we need. We are very happy with our new truck!! Thank you!! More
by MISPOGY4
Employees Worked With
March 25, 2020
Great Professional and timely. Randy was great to work with. He explained things well regarding the process and the vehicle and got back to me quickly with Professional and timely. Randy was great to work with. He explained things well regarding the process and the vehicle and got back to me quickly with my questions. More
by RYANLAURAWYATT
March 24, 2020
Randy did an excellent job helping me find a vehicle I liked and was great with any questions I had. The experience with everyone was extremely pleasant. liked and was great with any questions I had. The experience with everyone was extremely pleasant. More
by Markley.luke
Employees Worked With
March 24, 2020
New truck purchase. Jeff was great, helping us find the truck that worked for us, we love it! We had a great experience with the staff, very helpful and friendly. Jeff was great, helping us find the truck that worked for us, we love it! We had a great experience with the staff, very helpful and friendly. More
by Ljelinek627
Employees Worked With
Jeff Fields, Nate Blaser
March 24, 2020
Fast service, Great customer service! Used the service center for an oil change & a part replacement, I was in and out in no time! They knew I was short on time & did their best to accommo Used the service center for an oil change & a part replacement, I was in and out in no time! They knew I was short on time & did their best to accommodate me. Linda is absolutely amazing! More
by lilbrs28
Employees Worked With
Service - Linda
March 24, 2020
New Truck purchase Paul was great to work with. Stayed engaged as I did my research but did not push. Answered questions as I had them and had everything ready when I Paul was great to work with. Stayed engaged as I did my research but did not push. Answered questions as I had them and had everything ready when I final came to the dealership. More
by mdbadger
Employees Worked With
Paul Remer
March 23, 2020
We deal with Patrick he did a good job showing us the cars we wanted to see and got us a deal we were happy with cars we wanted to see and got us a deal we were happy with More
by Thehul
Employees Worked With
March 23, 2020
First time purchasing a car I got the car I have always wanted. My salesman Michael was really awesome to work with. They found a great rate for me and made my budget work so I c I got the car I have always wanted. My salesman Michael was really awesome to work with. They found a great rate for me and made my budget work so I could take the car home that day. I didnt think it would be as easy as it was. Very great place to buy a vehicle!! More
by NIKKI.ALEXANDER
Employees Worked With
