Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,103 reviews
I got the car I wanted but there was a squealing noise whenever I touched my brakes. The noice wasn’t there when I test drove it and bought it. The noise started when I got halfway home. It took me almost whenever I touched my brakes. The noice wasn’t there when I test drove it and bought it. The noise started when I got halfway home. It took me almost a week and me calling 15 different times to get someone to make it right. The service department was wonderful and the detailers !! More
They are very helpful. Very good customer service in their service dept and with their salesmen. My family have bought over 15 cars from them over the years so they must be doing something right lol. their service dept and with their salesmen. My family have bought over 15 cars from them over the years so they must be doing something right lol. More
Incredibly supportive, kind, and helpful team! Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day proce Every employee we came into contact with at Frank Boucher was friendly and welcoming from the moment we walked in. This ended up being a two day process and the team was patient and supportive the whole way through. Thank you Frank Boucher for making my first car purchase so enjoyable! More
oil change Did a wonderful job and was done very fast, almost no waiting. And even covered the tire rotation and washing of the jeep. Will come back for more s Did a wonderful job and was done very fast, almost no waiting. And even covered the tire rotation and washing of the jeep. Will come back for more service. More
Amazing Dealer Frank Boucher of Janesville is a excellent dealership to go to if one is looking for a Chrysler vehicle. I recommend it as I recently bought a Jeep an Frank Boucher of Janesville is a excellent dealership to go to if one is looking for a Chrysler vehicle. I recommend it as I recently bought a Jeep and had a great experience. More
Quick and easy buying experience I connected with Steve online and setup an appointment. He was ready for me when I got there and we started a test drive almost immediately. Steve I connected with Steve online and setup an appointment. He was ready for me when I got there and we started a test drive almost immediately. Steve was knowledgeable and patient through the entire process and this helped with completing the deal within an hour after the test drive. My quickest buying experience so far. I would strongly recommend Steve and the Frank Boucher team. Try them out! More
Patrick is the #1 salesman in my opinion. He is extremely helpful and never pushy..I called ahead and he had the vehicles all ready to test drive! helpful and never pushy..I called ahead and he had the vehicles all ready to test drive! More
Great service and outstanding courtesy I was with Jefferey Janecek and TJ the whole way through they were very helpful in helping me find the jetta I was looking for i will definitely be a long time Jefferey Janecek and TJ the whole way through they were very helpful in helping me find the jetta I was looking for i will definitely be a long time VW customer thanks to them and a special thanks to Jericho for calling on behalf of an open recall that was brought to my attention and we got it resolved promptly and professionally. More
Jericho and service staff I've been driving VW's for 20 years and have relied on the Boucher dealership for excellent service and a friendly atmosphere. Jericho is an outstandi I've been driving VW's for 20 years and have relied on the Boucher dealership for excellent service and a friendly atmosphere. Jericho is an outstanding representative of what a service department should be! More
We have taken our Jeep here before but, today disappointed me. To be respectful, we wear face masks. We were a little surprised when a lady ( who was nice) approached us quickly ( without a mask disappointed me. To be respectful, we wear face masks. We were a little surprised when a lady ( who was nice) approached us quickly ( without a mask) and kept coming closer and closer. My daughter and I kept backing up to stay at a safe distance. I think she finally realized what we were doing, but, she never left the 6 foot minimum. My family and I are very sensitive to this health situation due to the fact that we almost lost two family members from this disease. Also, I requested and paid for a package (the works) that changed oil, rotated the tires, multidpoint inspection and washed my Jeep.. My daughter and I returned and I was handed the paper work and we left. On the way home my daughter asked why they wouldn’t have washed the windows (as there were still bugs and dirt on the windshield). Upon arriving home, we discovered that the Jeep has never been washed. When I called, the lady apologized and asked us to bring it back. Since we were already home, I told her that we would drive back at a later time. It just made us wonder if the other services really happened... The lady that we worked with is not on the list of pictures.... please apologize to Kaycee since I couldn’t continue until I picked one. More