Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Absolutely astonished with the amount of effort and work the entire staff has put into my vehicle and my well-being. Jericho has went above and beyond with helping me sort out my coverage for my warranties the entire staff has put into my vehicle and my well-being. Jericho has went above and beyond with helping me sort out my coverage for my warranties and bending backwards to get things fixed in a timely manner. I will never go anywhere else to get my vehicle looked at or fixed. Just amazing employees and exceptional work. Also can’t forget Jeremy, who went above and beyond on making sure I’m in the exact car I need to be in. THANK YOU! More
Mud on wheels Very good information, the employee was very instructive. He showed a great amount of technology about my problem. Left me with nothing but confidence Very good information, the employee was very instructive. He showed a great amount of technology about my problem. Left me with nothing but confidence in his ability. More
Satisfied customer As always, Frank Boucher in Janesville took excellent care of me. As before, Michael Thornton provided excellent sales service to me and my wife. Than As always, Frank Boucher in Janesville took excellent care of me. As before, Michael Thornton provided excellent sales service to me and my wife. Thank you Michael, Ryan, and Nathan for outstanding customer care and service. More
I always have my oil changed here where i bought my car. I really like the express lane and always get there early on Saturday mornings. I have never worked with any of the people listed below. I really like the express lane and always get there early on Saturday mornings. I have never worked with any of the people listed below. More
We had a very good experience with Bruce our salesperson and all the other staff at Frank Boucher, Janesville. They were fast and efficient and we completed our transaction in less time than we have ever e and all the other staff at Frank Boucher, Janesville. They were fast and efficient and we completed our transaction in less time than we have ever experienced before, which was greatly appreciated. We have done business with these folks several times before and will most likely do so in the future. More
High Expectations Met Keith Norris was our salesperson and we couldn’t be happier with the friendly, knowledgeable and professional experience he provided. From his introdu Keith Norris was our salesperson and we couldn’t be happier with the friendly, knowledgeable and professional experience he provided. From his introduction to the fist-pump as we drove away in our newly purchased truck, he made sure that the process was as pleasant and stress free as possible. Did you ever wish you had a friend who was a car salesperson, someone you can trust and can answer all your questions? Keith is that friend you haven’t met yet. Give him a call and let him assist you. You’ll be so glad you did. We’d be remiss to not give Nathan Diederich, Finance Director, a shout-out as well. Terrific, efficient, personal service. Thank you, Nathan. More
Best salesman I've ever had! Knowledgeable, not pushy, but gets to the point. Was very helpful in EVERY question I had...highly recommend!! Troy and Kurt were the only reason we stayed with Dodge. but gets to the point. Was very helpful in EVERY question I had...highly recommend!! Troy and Kurt were the only reason we stayed with Dodge. More
Great experience purchasing my Jeep! Was able to set everything up from home and stop in to sign papers and go no problem. The customer service was exceptional! From text messages to make sure I had no everything up from home and stop in to sign papers and go no problem. The customer service was exceptional! From text messages to make sure I had no issues to even driving out to my work to pick up the Jeep for an auto start/stop issue and bringing back before my shift was over. Earned my business for service despite being an hour away. Thanks Randy, Michael, Ryan, and Nate! More
I came in for an oil change and initially I was happy with the short 20 minutes it took to do the work. As I was paying for the service the representative said that my vehicle was in the wash bay, which with the short 20 minutes it took to do the work. As I was paying for the service the representative said that my vehicle was in the wash bay, which was fine with me. As I walked into the shop, I noticed that the back vent windows were open and the water was going into the back of my van. I told the representative and she went and shut off the water and said that it would be taken into detailing. No apology just a comment that boys are silly. More
Jeep Commander Random Misfire When it is hot and under load, I would get a random misfire. The service manager was confident the corrections done would remedy the problem. The s When it is hot and under load, I would get a random misfire. The service manager was confident the corrections done would remedy the problem. The service technician re-gapped spark plugs (found the plug gap was out of spec on 4 plugs), cleaned the injectors and added injector cleaner to fuel tank. After leaving I had a couple of ghost misfires, which Corey had noted might happen, but since then have not noticed any misfiring. I'm hopeful the issue has been corrected. More