Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville
Janesville, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Why is it when I purchased an oil change tire rotation package they only do the oil saying I never asked for rotation. Should be simultaneous with the package! package they only do the oil saying I never asked for rotation. Should be simultaneous with the package! More
Opinion on the rise I have never been very trusting of getting any kind of service done at a dealership. I have had plenty of interactions that left an extremely bad tast I have never been very trusting of getting any kind of service done at a dealership. I have had plenty of interactions that left an extremely bad taste in my mouth with service departments at dealerships, even at another dealership owned by the same group. I bought my first brand new car from Bouche VW in late 2018 and have been back several times because of the warranty, recalls and standard service. I have had nothing but a 5 star experience at this dealership. More
Broken XM New Jeep the XM antenna needed to be replaced. After 2 weeks of waiting I called dealership to check on status. Parts had arrived but no one had cal New Jeep the XM antenna needed to be replaced. After 2 weeks of waiting I called dealership to check on status. Parts had arrived but no one had called me. Scheduled service Jeep was fixed. Jeep was done when promised and XM was fixed. Picked up the Jeep covered with bird droppings. I keep my cars cleaned and waxed, so this wasn't how I dropped my vehicle off, I did contact my salesman and he apologize and said bring it back anytime for a wash. More
Fantastic experience! We found our VW Cross Sport online, and Steven worked hard to get all the details sorted for us. He helped us with the financing and getting our mont We found our VW Cross Sport online, and Steven worked hard to get all the details sorted for us. He helped us with the financing and getting our monthly payment to where it was comfortable for us. When we came to pick our new vehicle up, all the paperwork went quickly and smoothly. Steven is a VW guru, so he made sure to show us all the great little perks of the car before we left! Would definitely recommend Steven to family and friends that are looking to buy! More
Entire service group are great to work with.Always friendly and helpful.They provide good value for the dollars spent.Like the express lanes for fast service. friendly and helpful.They provide good value for the dollars spent.Like the express lanes for fast service. More
Extremely pleased We found the car on line, we live it Texas. Worked with Randy. Got the price I was looking for (almost). $400 was close enough. Randy did everyth We found the car on line, we live it Texas. Worked with Randy. Got the price I was looking for (almost). $400 was close enough. Randy did everything to get deal done. On arrival (in Texas), we found the jack and a floor mat missing. Again, no problem, Randy took care of it. We received a new jack and floor mat set. (even though only one mat was missing). Only negative - the clean-up crew missed the spill and mold under the rear seats. Also, they also should have noticed the missing jack and floor mat. More
excellent worked with Patrick in sales I don't know how to explain the wonderful service I received. Not pushing willing to work with me and advise me. Strongly recommended. It is defini I don't know how to explain the wonderful service I received. Not pushing willing to work with me and advise me. Strongly recommended. It is definitely worth the trip from Rockford. I would not hesitate in recommending dealership. Buying process was easy. I walked out with a great feeling. Definitely will recommend it to everyone. Patrick was EXCELLENT. More
Experience was exceptional. Patrick made the process easy and I couldn’t be happier with my new Jeep. I was about to buy at another dealership but was looking fir more personal service. and I couldn’t be happier with my new Jeep. I was about to buy at another dealership but was looking fir more personal service. More