Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

I had a very good experience with Bruce and Chris my salespeople and all the other staff at Frank Boucher, Janesville. They were great to work with. They were patient, understanding and efficient, extr salespeople and all the other staff at Frank Boucher, Janesville. They were great to work with. They were patient, understanding and efficient, extremely respectful and professional. Overall I was very pleased with the outcome of the transaction . Job well done, thanks to all that were involved. More

I was in and out for an oil change fairly quickly, which was a welcome break. Everyone was especially helpful, I will always come back and get service done here! was a welcome break. Everyone was especially helpful, I will always come back and get service done here! More

Disappointed with the lack of follow up. From not sending the buyer’s order until five days after agreeing to the purchase, after you received my check from credit union fail to return my call until later th the buyer’s order until five days after agreeing to the purchase, after you received my check from credit union fail to return my call until later that night, Last week was told someone would call to credit back my down payment. Never received a call back until sales person called to see how my purchases was going. Finally Monday you called and said the money has been credited to my account. Checked account was not there called and was told it takes 2-3 days.jeff was great everything after that fell apart. More

Jericho Verriden continues to exceed my expectations for great customer service. She's professional, pleasant, and helpful even when my aging diesel Jetta presents problems. She makes the repair process a great customer service. She's professional, pleasant, and helpful even when my aging diesel Jetta presents problems. She makes the repair process as painless as possible. And Service Tech Nate knows his stuff. Thank you both!! Chris Morgan More

just had 2 different Jeep JK's in for extensive maintenance everyone was great to work with at each step they were able to arrange pick up which made it super easy maintenance everyone was great to work with at each step they were able to arrange pick up which made it super easy More

Overall a pleasant experience in all area's of service,labor, and customer service. I would recommend the service department to family and friends in the future. service,labor, and customer service. I would recommend the service department to family and friends in the future. More

Always a hassle free, friendly environment to walk into. Best car dealership I've ever dealt with. I will definitely keep coming back to this location! Best car dealership I've ever dealt with. I will definitely keep coming back to this location! More

This was our first purchase here. It was great! quick and painless which was a nice change of pace from other dealership experiences over the years. Randy was great to work with. and painless which was a nice change of pace from other dealership experiences over the years. Randy was great to work with. More

Bruce and the team were great to work with! It was fast and easy to get the vehicle I wanted on the spot! Thanks so much! and easy to get the vehicle I wanted on the spot! Thanks so much! More

Jackson went out of his way to find the vehicle I wanted and bring it to the dealership. He did everything he said he would and made the process seamless. and bring it to the dealership. He did everything he said he would and made the process seamless. More