Frank Boucher Chrysler Dodge Jeep Ram VW of Janesville

We have been going to Gerry for years. We are always satisfied with sales, finance and service for all of our oil changes. Everyone is always friendly. satisfied with sales, finance and service for all of our oil changes. Everyone is always friendly. More

Randy and the team took care of everything. They even drove me to my cosigner so we could get the papers signed the same day. 10/10. Thanks Randy! drove me to my cosigner so we could get the papers signed the same day. 10/10. Thanks Randy! More

I was very pleased with their service and knowledge of my Volkswagen. The staff was friendly and very helpful. I didnt buy my car from them however they will have all my business in the future! Volkswagen. The staff was friendly and very helpful. I didnt buy my car from them however they will have all my business in the future! More

You should have a check list before releasing a car. I have fingerprints all over the inside of my windshield. We had to finish screwing in the visor piece to the ceiling. The port where you can charge have fingerprints all over the inside of my windshield. We had to finish screwing in the visor piece to the ceiling. The port where you can charge your phone is broken, you can pull it out, showing the wires. Chrysler supplier took over a week to get part in, instead went with different supplier so it wouldn't take over 2 weeks but that part is now not guaranteed from the dealership. More

Great customer care. Curt greeted me when I entered and took care of everything from there. Love the service staff and how they communicate with their customers. took care of everything from there. Love the service staff and how they communicate with their customers. More

Great. Kept me posted on things going on with my puzzling vehicle. And kept working on trying to figure out the problem to get my vehicle fixed. puzzling vehicle. And kept working on trying to figure out the problem to get my vehicle fixed. More

Chris was great to work with, and Ryan was also very helpful in explaining factors that go into pricing, etc. With a little work and negotiation I was able to get what I consider to be a very good price helpful in explaining factors that go into pricing, etc. With a little work and negotiation I was able to get what I consider to be a very good price. Once the vehicle I wanted was located (after negotiating the price), it was brought over to Boucher, and it was prepped magnificently, making a great "debut' impression just as they intended. Chris explained the features, scheduled an appointment to add an accessory, and generally made it a painless experience. They offered but did not push extras like the extended warranty which some may want but was not for me. Document signing was quick and efficient with absolutely zero surprises. They gave me a firm, clear, out-the-door price when negotiating the sale and stuck to it with no hassles. All in all it was a very good experience with Boucher, my hometown Chrysler dealer. More

Randy and Ryan were very nice to work with. We were surprised to not have an automatic lift gate on this jeep. That was a disappointment. Because this jeep was transferred from another dealership we di surprised to not have an automatic lift gate on this jeep. That was a disappointment. Because this jeep was transferred from another dealership we didn’t test drive or go over all the features prior to purchase. We did look at the detail sheet and compare to the jeep trail hawk we were trading in but didn’t notice that the automatic lift gate wasn’t on this new one. More

They were all great and had a very friendly environment! Also give great advice!! Would definitely buy again from them in the future! They make everything easy for you! Randy was also very nice and he made Also give great advice!! Would definitely buy again from them in the future! They make everything easy for you! Randy was also very nice and he made the process very quick and answered all of my questions! He’s great at what he does! More

First new vehicle buying experience and it was awesome! No pressure and very friendly knowledgeable staff. They understood my needs. Placing the order was a breeze. I hope to be financially secure and No pressure and very friendly knowledgeable staff. They understood my needs. Placing the order was a breeze. I hope to be financially secure and can do this again in the future. But not any time soon because the new Durango R/T is amazing! More