Fox Valley Volkswagen of St. Charles

Stopped on my way to a meeting one night with 15 minutes to spare. I'm not new to the car game so I quickly gave them my info and had my car appraised. Didn't even know if I could get a deal done with my to spare. I'm not new to the car game so I quickly gave them my info and had my car appraised. Didn't even know if I could get a deal done with my credit so screwed up from a previous business BK. Low and behold by Saturday at noon I'm driving my new Passat TDI and loving the fuel savings! I got a great interest rate despite my situation, low down payment, in and out in 1 hour! Lauren was a great sales woman and took care of everything, even promptly keeping me in the loop every step of the way (I'm a type A personality and like to get deals done quick). Wouldn't hesitate to go back to Lauren and Fox Valley VW anytime. More

I had a horrible experience with this dealership. The salesman I worked with at this dealership was very rude and I would not recommend this dealership. salesman I worked with at this dealership was very rude and I would not recommend this dealership. More

Shakeel and Frank were friendly, willing to spend time with me,very easy to work with and helpful to me in making my decision. I highly recommend them. with me,very easy to work with and helpful to me in making my decision. I highly recommend them. More

Very pleased with Lauren and the overall experiense - I was shown all the options and was allowed to take my time and make an informed decision without feeling that I had to sign something on the spot whic was shown all the options and was allowed to take my time and make an informed decision without feeling that I had to sign something on the spot which is something that I've experienced in the past with various dealers! More

The sales & finance crew at this store was great to work with. They went out of their way to make sure I got exactly the car & accessories I wanted, and they presented flexible purchase, lease, and we work with. They went out of their way to make sure I got exactly the car & accessories I wanted, and they presented flexible purchase, lease, and wear & tear choices that will build out any future hassles. I'm excited about the product ('12 GTI Autobahn) and look forward to a great driving experience. More

Just want to say, that my experience with Fox Valley VW, and the Sales Consultant, PETER BOCZARSKI, was exelent, he worked with me in every way posible to get me the deal that was the right one for me ena m and the Sales Consultant, PETER BOCZARSKI, was exelent, he worked with me in every way posible to get me the deal that was the right one for me ena my familly, and even when i thought it was a no go for that day he went the extra mile to make sure we had everything in its place. After being at the Dealer for about 2 hours, with a 2 year old little girl, he and everyone at the dealer was very acomodating to the fact, and when she was hungry he gave her a sandwich, which she ate and was content after that. Again my experitnece here at Fox Valley VW was great and yes I will come back when I need a new car, and would recomend friends and family to visit Fox Valley VW. Everardo Villegas More

Past experiences with other dealers was like going to the dentist, I hated it when it was time to shop for a car. I honestly can say it was a very pleasing experince working with Lauren at Fox Valley VW. She dentist, I hated it when it was time to shop for a car. I honestly can say it was a very pleasing experince working with Lauren at Fox Valley VW. She was very informative and helpful. I have to say it was the best experience I've ever had buying a new car. I was a loyal Toyota owner my past 2 new cars were toyota's. I made the switch to VW because of the great value, quality, brand and also had a great easy going experiece with Lauren.So far I very happy with my purchase, and will be back again. Thanks Bob Serpico More

We had an excellent experience at Fox Valley West Chicago. I came in several times to look at the vehicle I was considering and I worked with both Peter and Lauren when test driving and deciding. Bot Chicago. I came in several times to look at the vehicle I was considering and I worked with both Peter and Lauren when test driving and deciding. Both were very knowledgeable and friendly, giving me plenty of time to make a decision. When it came time to negotiate prices/colors/options I was very impressed with the lengths everyone at Fox Valley went to help my wife and I get the (exact) vehicle we really wanted at the price we wanted. The vehicle arrived reasonably fast and the process of receiving the vehicle was wonderful with nice training on how to use the stereo, etc. I would definitely recommend Fox Valley to anybody looking for a car. I already recommended a relative visit them and that relative bought a car too! Not sure if there is a referral bonus, I will have to ask.. I am very much looking forward to stopping in for my lifetime of free car washes.. More

We are from Chicago and had done some internet shopping for a VW, and were drawn to the selection that Fox Valley had to offer. So on a Saturday morning we decided to take a ride out there. Before we even for a VW, and were drawn to the selection that Fox Valley had to offer. So on a Saturday morning we decided to take a ride out there. Before we even made it to the sidewalk entrance, someone was wishing us Good Morning and holding the door. Frank immediately introduced himself and was courteous, polite, and respectful and listened to what we were looking for and what we wanted. As soon as we finished discussing the car, he brought us to a coffee area, grabbed some keys and brought around what turned out to be the car we purchased! After meeting with Frank, he turned us over to Ed Howell who walked us through financing payments and all of the paperwork. Ed was able to work his financing magic to get our payments to the exact amount we wanted and still allow us to keep some of the money we originally were going to put down. Finally we had a technician who spent time training us on how to use the satellite radio and setting up the Bluetooth. Everyone was so helpful and the entire process from the time we walked in to pulling off the lot was much faster than expected and we felt we had made all the right decisions and had a fantastic car out of the deal The experience at Fox Valley was excellent, the people working there were outstanding and I would highly recommend if you are thinking of purchasing a car these guys really know how to take care of you. More

This dealership deserves the highest rating. I walked in and immediately I was greeted by the salesman Ted who was very respectful and professional during the whole process. I was also impressed with co-own and immediately I was greeted by the salesman Ted who was very respectful and professional during the whole process. I was also impressed with co-owner who integrated with his staff without appearing as the boss. This dealership is #1 on my list in the future. More