Fox Valley Volkswagen of St. Charles

A very good buying experience! Frank and Todd were very easy to work with and knowledgeable about their products. Received a good price for out trade in and a good price for a new 2011 Jetta. Evertything w easy to work with and knowledgeable about their products. Received a good price for out trade in and a good price for a new 2011 Jetta. Evertything was delivered as promised. John W of Bartlett. More

Fox Valley Volkswagen in West Chicago has the friendliest staff around! Lauren Tansey was a great salesperson! She listened to every want and need in the vehicle. She went out of her way to make sure I got t staff around! Lauren Tansey was a great salesperson! She listened to every want and need in the vehicle. She went out of her way to make sure I got the car I wanted. I even feel bad because upon delivery she ruined a shirt while helping install my floor mats. I would refer everyone I know to Lauren, and Fox Valley Volkswagen. More

The dealership was very helpful in my purchase of a new 2011 Jetta. They worked very hard to give me what I was asking for with my trade in and making the terms of my purchase very attractive. Lauren the 2011 Jetta. They worked very hard to give me what I was asking for with my trade in and making the terms of my purchase very attractive. Lauren the salesperson was knowledgebale, freindly, and helped me with my decision in a very low key way. I appreciate the opportunity to do business at Fox Valley VW. More

I had one of the best experiences at the West Chicago Volkswagen dearlership! The saleswomen Lauren Tansey that helped me was amazing. Her knowledge with each of the cars helped me pick out the right one Volkswagen dearlership! The saleswomen Lauren Tansey that helped me was amazing. Her knowledge with each of the cars helped me pick out the right one for me. She had 100 percent focus on getting me the perfect car and at a great price! I would highly recommend this location and this saleswomen to everyone. I couldn't be happier with my car and I thank Lauren for making it happen. More

I searched for a lease price on the internet for 2012 CC; Fox Valley was straight up and gave me a price without any hidden charges, where other dealers kept to a vague number or higher prices. I ended up le Fox Valley was straight up and gave me a price without any hidden charges, where other dealers kept to a vague number or higher prices. I ended up leasing the car from Fox Valley and the deal was even better than they first offered. Shay the salesman went the next step and actually delivered my car to the tint shop across town, without hesitation. The whole experience was smooth and the team there was very professional and honest. I would highly recommend Fox Valley in West Chicago. Good job. More

choosing volkswagon was one of the best choices I could have made . going into this I was open minded and excited . Fox Valley offered many things that surprised me . everyone was so professional especiall have made . going into this I was open minded and excited . Fox Valley offered many things that surprised me . everyone was so professional especially Lauren and helped make a decision that would affect me for many years on . finances were thorough n easy, service was wonderful and quality was even better . If you are interested in getting a volkswagon I would highly recommend fox valley dealership and have Lauren help you out , she's fun . I'm real happy with the results and so ate the people who have chosen fox valley . vdub love More

This dealership is by far one of the best I have ever been to. Everybody there was super friendly, especially Lauren, she helped me and my family out and made us feel very comfortable. The all over mood been to. Everybody there was super friendly, especially Lauren, she helped me and my family out and made us feel very comfortable. The all over mood of this dealership is extremely peaceful and relaxing and you never feel like you are being rushed or pressured to buy anything. I would highly recommend it to anyone and everybody. More

Outstanding professionals that really want their customers to be happy. I would highly recommend this dealership. They have great integrity and they care about every interaction with any of their customers to be happy. I would highly recommend this dealership. They have great integrity and they care about every interaction with any of their team members. Throughout the process of fixing my car they were in constant contact with updates. Two thumbs up! More

I highly recommend Fox Valley Volkswagen to you for lots of reasons. First was the friendliness of the entire Staffas I walked in there knowing no one. Secondly, I never felt any pressure whatsoever nor d of reasons. First was the friendliness of the entire Staffas I walked in there knowing no one. Secondly, I never felt any pressure whatsoever nor did I meet with any aggressiveness in trying to sell the car. I was respected and all my questions some good , others kind of stupid were answered courtesly and fully. My trade-in which I had taken very good care of was recognized and appreciated with the $$$ value given me for it. I did appreciate that. I must say the attitude I was met with and the trade-in situation has not always been like that with other dealers. So I am grateful to Todd and Justin for that. They really made this car buying a good experience. Larry McNally More

I live in the Seattle, Wa., area. I was internet shopping for an Audi R8 over the course of a couple of months. Called Shakeel and made an offer based on the advertized price and he was able to meet me half for an Audi R8 over the course of a couple of months. Called Shakeel and made an offer based on the advertized price and he was able to meet me half way. I told him I would buy it if he would hold it for me long enough for me to get the first available non-stop flight to Chicago, which was about two days out. He said he would and kept his word. He had recommended a hotel almost next door, which was nice for the couple hours I was there. I met Shakeel just after they opened up and the car was better than expected as he was able to throw in a tailored car cover he had used. We took a very brief test drive on a basically deserted back road at mach2, and performance was just as expected. I authorized my wire transfer and they let me use an office to arrange auto transport. The folks there assisted me in faxing documents to and from the transport broker, and by the time that was done the wire had competed. Frank Butnaru, actually an experienced sales person, filled in for the normal financial person and, although some of the documents were a little unusual since I had paid cash, he did a great job and worked with me through the process. Everyone there was very friendly and helpful. I noticed that the facility was extremely clean and organized. I felt like I was treated by Shakeel more like a close friend than a customer. I highly recommend working with him. Phil Warren More