Fox Valley Volkswagen Crystal Lake

Amazing service!!! This was my husbands and I first experience buying a car. It was a such a smooth process and Adrian our sales associate made us feel so comfortable. He wasn’t pushy and let us go at experience buying a car. It was a such a smooth process and Adrian our sales associate made us feel so comfortable. He wasn’t pushy and let us go at our pace. The finance department did everything they could to get us the price we wanted. I can’t say enough about the service we received we ended up buying an atlas that day and never went to another dealership. It was the only car we test drove. Thank you for making this process so painless and fun!!! More

Derek was a true joy to work with. Made me feel welcome from the start. He was both very professional and friendly. Great communication throughout the process. He even delivered the vehicle to my home. Wou from the start. He was both very professional and friendly. Great communication throughout the process. He even delivered the vehicle to my home. Would highly recommend! More

Pretty much my entire family spent 1/2 the day here buying 2 new cars! Adrian and Ralph were great and very patient with us. The entire staff that day treated us like family and were super friendly and buying 2 new cars! Adrian and Ralph were great and very patient with us. The entire staff that day treated us like family and were super friendly and easy to work with. Would definitely recommend looking for your next car with this group! More

Derek was amazing to work with. He was very helpful and funny! He explained everything which is helpful for a first time car buyer. He even texted me the next day to see if I still loved my purchase and ha funny! He explained everything which is helpful for a first time car buyer. He even texted me the next day to see if I still loved my purchase and had any questions! It was such a welcoming experience! More

BEST auto dealership I have ever been to! From Max in sales, to Trevor in finance, to the GM, the red carpet treatment! Thank You! sales, to Trevor in finance, to the GM, the red carpet treatment! Thank You! More

Best dealership I have ever visited. Work with you to meet all your needs and helps you out in anyway possible with making sure you have the best car shopping experience. Love my new car!!! meet all your needs and helps you out in anyway possible with making sure you have the best car shopping experience. Love my new car!!! More

Easy process. Fair and Honest. Delivery and finance process was quick and painless. Salesman was knowledgeable and personable. Internet department was quick to respond, friendly, and also knowledgeabl process was quick and painless. Salesman was knowledgeable and personable. Internet department was quick to respond, friendly, and also knowledgeable. Will buy here again for sure! More

Derek was great! Actually all the people we interacted with were great! Patient and accommodating. The dealership was clean and organized. I would highly recommend the dealership. with were great! Patient and accommodating. The dealership was clean and organized. I would highly recommend the dealership. More

My salesman Adrian was very friendly and knowledgeable, it made the car purchasing experience enjoyable. I would recommend Adrian to anyone looking to stop in it made the car purchasing experience enjoyable. I would recommend Adrian to anyone looking to stop in More