Fox Valley Volkswagen Crystal Lake

The salesman, James Schaefer, at Anderson listened to what we were looking for in a car and showed us vehicles based on the information we provided. He did not try to over-sell a car to us. He worked wit what we were looking for in a car and showed us vehicles based on the information we provided. He did not try to over-sell a car to us. He worked with us on pricing and trade-in in which we felt very comfortable. The staff was very friendly and appreciative of our business. More

Bob is a friendly and helpful sales. He was able to help me find the exact car within my budget. If you want to buy a VW, Bob is the person you get help from. me find the exact car within my budget. If you want to buy a VW, Bob is the person you get help from. More

I went to this dealership to look at a used car that was advertised online and didn't expect to actually buy anything. To begin, the car in person was exactly as advertised online. It had all of the feature advertised online and didn't expect to actually buy anything. To begin, the car in person was exactly as advertised online. It had all of the features listed and we instantly received a significant amount off just by mentioning the online ad. We met with James Schaeffer, the salesman who represented the ad online, and he was able to get us some great deals on pricing. He was not pushy at all and worked with us to ensure that everyone was satisfied. The dealership didn't try to slip in any hidden fees in the overall pricing of the car either. Everything was very straightforward. I would recommend this dealership and recommend seeing James Schaefer. More

Hello Anderson, I love this dealership and the people! Hello Anderson, I love this dealership and the people! This makes car# 4 we have purchased from this dealership. Their staff are like family to us. Hello Anderson, I love this dealership and the people! This makes car# 4 we have purchased from this dealership. Their staff are like family to us. They only sell the best cars made, and their staff meets our requirements every single time. No better dealership around! The Wittig Family 2014 More

Had a great experience right when walked in the door. Taken care of by the salespeople as well as the office management from start to finish. Multiple follow-ups by the team post-sale. Taken care of by the salespeople as well as the office management from start to finish. Multiple follow-ups by the team post-sale. More

We came in to get info on the VW GLI on the lot and ended up purchasing that night. The price was right and they made it very easy to get it all done, including a trade in. up purchasing that night. The price was right and they made it very easy to get it all done, including a trade in. More

I had a very pleasant experience. I found the car I wanted on the internet and after a few emails and phone calls I was in my new car later that afternoon. wanted on the internet and after a few emails and phone calls I was in my new car later that afternoon. More

I bought a great used car from Bob L and Nick F. I would definitely recommend buying a car from these guys quick and easy... definitely recommend buying a car from these guys quick and easy... More

I researched cars across several states and dealerships; Bob Langenberg worked with me for weeks over the phone and email to negotiate a fair price on both my trade in and the vehicle I was purchasing. He c Bob Langenberg worked with me for weeks over the phone and email to negotiate a fair price on both my trade in and the vehicle I was purchasing. He came in on his day off to make the deal happen and was efficient and a pleasure to interact with. I will definitely come to him for my next car deal and recommend him highly. More

Walked in with the intent to purchase and support local dealer. Took second visit after selling my own trade in order to make the deal. Overall, a good experience and I do recommend this dealer. dealer. Took second visit after selling my own trade in order to make the deal. Overall, a good experience and I do recommend this dealer. More