Fox Valley Volkswagen Crystal Lake

Great experience My husband and I had a great experience with Bob -- he was knowledgeable, friendly and eager to answer our questions, and we appreciated his no-pressu My husband and I had a great experience with Bob -- he was knowledgeable, friendly and eager to answer our questions, and we appreciated his no-pressure approach. He made the process easy to navigate. We enjoyed working with him, and we are very pleased with our new car! More

Great experience of purchasing a new car My experience in purchasing a new car with the help of Bob Langenberg (Sales) from Anderson Volkswagen in Crystal lake, IL was wonderful. Everyone tre My experience in purchasing a new car with the help of Bob Langenberg (Sales) from Anderson Volkswagen in Crystal lake, IL was wonderful. Everyone treated my wife and I with great respect and politeness. Bob was extremely helpful, patient, and easy to work with. He made both my wife and I comfortable and took all the time necessary before I was ready to make a decision. He did not talk price until I was ready to and then he helped me secure the best price from the dealership. Bob had excellent knowledge of the new cars that I was interested in and helped us narrow it down to the one that I really wanted. He even came in on his day off to finalize the deal! I am know very happy with my new 2014 Volkswagen Passat TDI Sel. I am confident that my excellent relationship with both Bob and Anderson Volkswagen will continue for future sales and service. More

Love my VW- Bob L is great I had the easiest experience ever buying a car at Anderson with Bob. The have owned 8 vehichles and this was the shortest most rewarding experience bu I had the easiest experience ever buying a car at Anderson with Bob. The have owned 8 vehichles and this was the shortest most rewarding experience buying a car. Bob took the time to understand my needs and provided me with a recommendation for a vechicle I didn't even consider. I am now the proud owner of a Passat. There was no pressure and he took the time to show me all the features. I would highly recommend Anderson and Bob! More

superb Max was very helpful, worked very hard to make a deal happen. It was pleasure to work with, prices were unbeatable.Wikk recommend to anyone Max was very helpful, worked very hard to make a deal happen. It was pleasure to work with, prices were unbeatable.Wikk recommend to anyone More

We recently purchased our 7th car from Anderson Motor. The reason we keep going back to Anderson is based on the trust, integrity and service we receive from the Management, Sales and Service Staff. I ca The reason we keep going back to Anderson is based on the trust, integrity and service we receive from the Management, Sales and Service Staff. I can buy a car at a number of different places, but I'm treated like family at Anderson Motor. The Manager, Bob Pearl, takes the time to listen to my needs and budget instead of pushing product on his lot. I have come to know him well and consider him a friend. Whenever I say, "Thank you", Bob promptly responds, "Thank you more", and he means it. Bob Langenberg, our sales person, was friendly, candid, and willing to go the extra mile to make our experience enjoyable. I highly recommend Anderson Motor. More

Corey did a great job answering all of my questions. I would definitely buy a car from him again in the future. He even stayed 5 hours after his shift ended to make the deal right. Thank you Corey! would definitely buy a car from him again in the future. He even stayed 5 hours after his shift ended to make the deal right. Thank you Corey! More

My wife and I purchased our 3rd Volkswagen in 18 months from Bob and Jimmy. The staff at Anderson's listens to your concerns and objectives and works with you to find the right deal. It's very refreshing from Bob and Jimmy. The staff at Anderson's listens to your concerns and objectives and works with you to find the right deal. It's very refreshing to deal with folks who don't use the high pressure BS tactics and games you so often see at a typical car dealership. My wife had been looking for a certain car at a certain price for about 6 months. They worked with us to find the right car, and when they had it in stock, they let me take it over to her at her office so we could decide if we wanted it or not. This is the kind of professional, mature attitude that sets Anderson's apart from the typical car dealer. They let the product sell itself and then see if the numbers can work out for both parties. No emotion, no pressure, just good business. I have bought many, many cars in my lifetime, and I cant stress enough how great it is to finally find a car dealer that I actually enjoy doing business with. Thanks very much guys! It's always a pleasure! More

I went to Anderson cars to look for a high mpg car or cuv. The Mazda cx-5 was a little too cramped for me, so they suggested the VW Jetta or Passat. The Jetta was roomy and comfortable, and I actually cuv. The Mazda cx-5 was a little too cramped for me, so they suggested the VW Jetta or Passat. The Jetta was roomy and comfortable, and I actually had to move the seat forward. We worked with Bob Langenberg and he suggested that i look at the Passat as well, since it was a little bigger and might be more comfortable for me. The Passat was indeed a little bigger and the drivers seat felt more comfortable. Bob found me a Passat TDI with the options and configuration i wanted and we took it out for a test drive. I was impressed with the ride and the response of the TDI engine. When we got back to the dealership, Bob explained some of the features...CarNet...Navigation...and the TDI engine. I have never owned a Diesel, and was concerned with the smell, noise, and dirtyness. Bob explain to me the differences in the new TDI engines, and that they were nothing like what I envisioned. We worked through a deal that i was happy with and i purchased the Passat. Bob took me on a tour of the dealership, including their impressive service area. They cleaned and prep'd my Passat and Bob pulled my trade into the heated service area so we could move my things over without freezing. Bob and the folks at Anderson made this one of easiest and most pleasant car purchases I have ever made....THANK YOU More

I found the car I was looking for online (07 Grand Prix) and tried applying for a loan. Max worked with me for a week trying to help find a bank that would approve me, and he did it! I went to pick up the c and tried applying for a loan. Max worked with me for a week trying to help find a bank that would approve me, and he did it! I went to pick up the car and was met with great customer service, I felt completely at ease. Max was pleasant and easy to talk to. He tried to answer any questions that I had and if he didn't have the answer he found someone who did. Everyone was professional and friendly. Max and Lindsay (finance) stayed after closing to get my paper work done. I would definitely buy another car from Anderson Volkswagen! And I would choose Max as my salesman for that car as well. He went above and beyond the call of duty in my opinion. Great people, great cars and great service. 5 stars! More

This is a very good dealership to consider when car shopping. The service, attitude, follow-up, and honesty provide a nice touch when buying their quality vehicles at reasonable pricing. My experience shopping. The service, attitude, follow-up, and honesty provide a nice touch when buying their quality vehicles at reasonable pricing. My experience was quite enjoyable. I was greeted upon arrival by one of their salesman; Friendly smile and ready to help. We discussed the vehicle of interest and very easily came upon an agreement with no hassle, no negativity, and it made me more confident that I was making the right choice of place to buy a car. The salesman was very communicative, followed up very well, and even cleaned and did a touch-up inspection of the car to make sure it was ready to go and provide the optimal car-sale experience. I would highly recommend this dealership to anyone wanting to buy a car. They are good, honest people that only wish to help and understand their customer's needs. Not to mention all of their vehicles are of high quality, and they name a good price on all their cars. More