Fox Valley Volkswagen Crystal Lake

An extraordinary experience As a women it is a little intimidating entering a dealership. Not the case when you enter this new Volkswagen dealership on route 14 in Crystal Lake. As a women it is a little intimidating entering a dealership. Not the case when you enter this new Volkswagen dealership on route 14 in Crystal Lake. It is beautiful, spacious and relaxing just by walking in. But then you meet people like the two Bobs that helped me purchase my car. Bob Langenberg is one of them. Can't recall the other Bob's last name. They were patient and informative. Made the whole process painless as well as fast. I was truly impressed. I would not normally take the time to write a review but decided this dealership needed recognition. I would encourage everyone to at least stop by and check it out even if you are not currently looking for a car. This dealership is amazing. More

Not sure what this means This dealership in Crystal Lake was a true pleasure to work with! Friendly, fair and excellent communication! Loved the entire experience which you This dealership in Crystal Lake was a true pleasure to work with! Friendly, fair and excellent communication! Loved the entire experience which you don't hear much about buying a car! I would definitely recommend this dealership to my family and friends! More

Great Service No haggle - got right to the bottom line. Made the process quick and clear. Would recommend them to everyone looking for a VW. Bob even came back a No haggle - got right to the bottom line. Made the process quick and clear. Would recommend them to everyone looking for a VW. Bob even came back after his day was over to meet with us to close the deal. More

VW purchase I purchase a new VW Jetta wagen. I was very happy with the ease & friendliness of everyone I came in contact with. Jim was very accommodating and di I purchase a new VW Jetta wagen. I was very happy with the ease & friendliness of everyone I came in contact with. Jim was very accommodating and did not rush us. He had the car washed & the gas tank filled. I am very happy with my purchase. I would recommend to others. More

Surprisingly seamless Bob and James were fantastic to work with. Would work with and recommend again! Not too much haggling which was great. They are under new management Bob and James were fantastic to work with. Would work with and recommend again! Not too much haggling which was great. They are under new management from the last time I was here and I felt they turned my previous horrific experience into a positive one. More

Good Place to Do Business Good people at all levels of the sale Salesman James Orton the best Good price for trade and Great price for the VW Very friendly and that is Good people at all levels of the sale Salesman James Orton the best Good price for trade and Great price for the VW Very friendly and that is why I am a repeat costumer More

Honest & Fair I couldn't have been more pleased with Bob and the sales manager, Bob at Anderson VW in Crystal Lake. I am a woman and purchased the car for my daugh I couldn't have been more pleased with Bob and the sales manager, Bob at Anderson VW in Crystal Lake. I am a woman and purchased the car for my daughter by myself with help from co-workers who encouraged me to "do my homework" before purchasing the car. I got burned by another dealership who via e-mail said they would significantly beat the price I was given on the same VW Beetle Convertible, took my credit card and then said "oops" we made a mistake and came in significantly above Anderson....still charging my card. I was livid at the deception. Bob and Bob were honest, upfront and really wanted me to have the confidence to purchase local at the best price possible. I really believe that happened. I'm looking forward to having our adorable Beetle Convertible washed and maintained in the new VW dealership on 14 when it opens. These guys deserve a fancy, beautiful space. Thanks again! More

Bob L is a great guy! Bob helped us get the deal we wanted on our new VW Jetta! We had a great overall experience and we would recommend Bob to anyone. He did a great job! Bob helped us get the deal we wanted on our new VW Jetta! We had a great overall experience and we would recommend Bob to anyone. He did a great job! More

Repeat customers for a reason We have purchased for the second time in 4 years. We feel Anderson is a very honest and fair dealership to deal with. They made buying our new car rea We have purchased for the second time in 4 years. We feel Anderson is a very honest and fair dealership to deal with. They made buying our new car really effortless and quick. Our sales person Bob L. worked really hard on getting us into the car we wanted at a great price and we were treated fairly with our trade in. More

Anderson's This is the third time I have purchased a car from Anderson's . As always, the experience was exceptional. We worked with Bob Langenberg who was frien This is the third time I have purchased a car from Anderson's . As always, the experience was exceptional. We worked with Bob Langenberg who was friendly, knowledgeable and helped us identify the right car at the right price for our daughter. There was no pressure which made the whole ordeal pleasant. We also have trendious trust in Bob Pearl who is Sales Manager. Bob takes the time to greet the customers and ensure they are satisfied with their experience. I highly recommend Anderson's. More