Fox Valley Volkswagen Crystal Lake

Bought our first Volkswagen With the help of Bob Langenberg we bought our first Volkswagen . Bob was very helpful and answered all of our questions. We would recommend him to an With the help of Bob Langenberg we bought our first Volkswagen . Bob was very helpful and answered all of our questions. We would recommend him to anyone. First class service!! More

2013 Ford F-150 Purchase I traded n my 2012 Jeep Wrangler Unlimited for a 2013 Ford F-150 4 x 4. My salesman was John Guanci, who was an excellent people person and an extreme I traded n my 2012 Jeep Wrangler Unlimited for a 2013 Ford F-150 4 x 4. My salesman was John Guanci, who was an excellent people person and an extremely helpful and friendly sales person. My fiancé and I have always had bad experiences with new car dealerships, but this was our first truly fun and exciting experience. John Guanci ut us at ease and was not a "pushy" salesman. He was open and honest and worked with us directing us to Bob, who was a sales manager I believe. The entire staff was friendly and honest and worked with us to get the best financing and interest rate. We made our decision right away due to the pleasant experience. I highly recommend this dealership among any others, the sales staff is courteous and honest and helpful, the place is very clean and cool. Especially the old restored VW's on display. Thank you John G. for getting us a great deal and a pleasant car buying experience. We truly love the 2013 Ford F-150, and appreciate the professionalism and courtesy throughout the buying process. Awesome Dealership and great sales staff. No pressure buying or haggling, just straight up courtesy and professionalism !! Hats off to the young guys in the service department for detailing and cleaning the truck before we drove away as well. Michael Wilding / Suzanne Casteel More

So Happy, Fantastic Experience! I went to VW of Crystal Lake on Black Friday for the special sign and drive. I have purchased several cars throughout my years of driving and this is I went to VW of Crystal Lake on Black Friday for the special sign and drive. I have purchased several cars throughout my years of driving and this is the first time I have actually enjoyed the experience. I was not pressured in any way, everything was clearly explained to me, It was completely stress free. Derek Erickson was Awesome! He took his time, was fun to work with, explained everything and made me so happy. I LOVE my VW Jetta! Danny Busch in financing was terrific as well, I think I was completely done with the financing in 15 minutes, maybe even less. He was very clear, I think this is the first time buying a car I knew exactly what I was signing. I highly recommend VW of Crystal Lake! I look forward to returning for my next car. Thank you Derek! Thank you Danny! More

Great Car Salesman I visited 4 other dealerships in my search for a car and wasn't treated better than when I went to Volkswagen of Crystal Lake. Bob Langenberg worked I visited 4 other dealerships in my search for a car and wasn't treated better than when I went to Volkswagen of Crystal Lake. Bob Langenberg worked with me to find a car that would suit my needs without pressuring me to buy outside my means. He was very knowledgeable about all the cars on the lot and was able to answer my questions. Between the test drive and two visits, I spent less than half an hour at the dealer and drove out in my new "classic blue" car. I will come back to this dealership and see Bob again when I am looking to purchase a new car in two years. I will recommend this dealership to friends who are looking and tell them to ask for Bob. More

Great Experience Had a great experience buying my used car. Worked with Derek Erickson who was very helpful with the whole process; will recommend both Derek and Ande Had a great experience buying my used car. Worked with Derek Erickson who was very helpful with the whole process; will recommend both Derek and Anderson of Crystal Lake. More

Great sales experience I looked at 3 great Volkswagen models and walked away extremely pleased with my Beetle and the overall sales experience provided by the crystal lake f I looked at 3 great Volkswagen models and walked away extremely pleased with my Beetle and the overall sales experience provided by the crystal lake facility and my salesman John. Thank you! More

Great service - no pressure Had a great experience looking for and buying a used car. There was no high pressure sell. The process was smooth - no long waits for paperwork. I wor Had a great experience looking for and buying a used car. There was no high pressure sell. The process was smooth - no long waits for paperwork. I worked with Peter and he was great! Excellent customer service. Got a call from Peter a few days later to make sure I was happy with the car. More

Bob Longenberg and the staff are the best Went into Volkswagen of Crystal Lake with no expectations. Wanted to check out a wholesale-priced used vehicle. I was contacted by Amy Burton to set Went into Volkswagen of Crystal Lake with no expectations. Wanted to check out a wholesale-priced used vehicle. I was contacted by Amy Burton to set up a visit. Onsite, Bob Longenberg could not have been more real, more personable, and more professional. No pressure at all, but willing to discuss any options or alternative vehicles. When I informed Bob that I was not interested in the car that I was originally there to see, he was very understanding and offered me his card. A day later, my wife and I went back for a different car (a used MINI that we purchased). Bob made the process painless and the deal offered by Bob Pearl, the manager, and the Volkswagen of Crystal Lake team was amazing. I highly recommend working with Bob Longenberg and the whole team at Volkswagen of Crystal Lake. More

A pleasure to buy a car from This is my first new car buying experience, and I had a bear of a time with a different dealership to the point where I walked away disappointed and f This is my first new car buying experience, and I had a bear of a time with a different dealership to the point where I walked away disappointed and frustrated. Walked in the door here and Bob listened to what I wanted, helped me get the best deal I possibly could, and was a pleasure to talk to besides. Dan worked very hard to make sure that I was taken care of on the financial side, and got me a great rate. I would highly recommend these guys. They'll take care of you. More

Easy and stress free I was worried going in because I had never been through the car buying process but it went very smoothly. They hooked it up for sure and I'm very happ I was worried going in because I had never been through the car buying process but it went very smoothly. They hooked it up for sure and I'm very happy with my purchase. More