Fox Valley Volkswagen Crystal Lake

CL Volkswagen review Our overall experience was great. Alex, our salesman was friendly, informative, and helpful. The dealership was clean and inviting. The finance peo Our overall experience was great. Alex, our salesman was friendly, informative, and helpful. The dealership was clean and inviting. The finance people were very helpful. We are very happy without purchase of the Jetta. More

perfect dealership The entire dealership took time and every possible means to understand and deliver the auto we wanted. The delivery of the auto was as perfect as one The entire dealership took time and every possible means to understand and deliver the auto we wanted. The delivery of the auto was as perfect as one could get. Entire system was covered. More

Alan shapiro The guy was a champion, answered all my questions and dealt with my car stench, threw in a car wash and suggested to get to scents The guy was a champion, answered all my questions and dealt with my car stench, threw in a car wash and suggested to get to scents More

Smooth and flexible We were new to VW cars and found the sale person to be very honest and trustworthy. We appreciated being able to take the car we were interested in ho We were new to VW cars and found the sale person to be very honest and trustworthy. We appreciated being able to take the car we were interested in home for the weekend due to time constraints. Got the deal down with no stresss in the process. More

Purchase of new vehicle Great service. Rick Robe was best salesman I ever dealt with. Made experience easy and satisfying. I would go back again. It made up for the long draw Great service. Rick Robe was best salesman I ever dealt with. Made experience easy and satisfying. I would go back again. It made up for the long drawn out TDI settlement buy back. More

Maintenance This dealership is the friendliest and cleanest dealership I have been to in a long time! Excellent service! They had me in and out in no time. I woul This dealership is the friendliest and cleanest dealership I have been to in a long time! Excellent service! They had me in and out in no time. I would highly recommend Volkswagen of crystal lake to take care of any of your service needs! More

Happy I had a very good experience on 4-25-17. Alan explained everything that was done and so far everything is going great. If there is a problem I will br I had a very good experience on 4-25-17. Alan explained everything that was done and so far everything is going great. If there is a problem I will bring it back to Crystal Lake VW. Thank you More

Great staff and management Bought two new cars effortlessly. Everything went as planned. I have used the Service for 5 years prior, and that dept is good for scheduled maintenan Bought two new cars effortlessly. Everything went as planned. I have used the Service for 5 years prior, and that dept is good for scheduled maintenance. I've never had a problem with a VW so I have yet to experienced a repair. More

Excellent sales staff Had a very good experience with the purchase of a Passat; very thoughtful sales staff; was introduced to servicing staff. Everybody was most courteou Had a very good experience with the purchase of a Passat; very thoughtful sales staff; was introduced to servicing staff. Everybody was most courteous. Very clean and open show room - great environment, More

Excellent sales staff Very professional and friendly dealership! Every dealership should be like them! Great individuals working there. They are always positive and make ev Very professional and friendly dealership! Every dealership should be like them! Great individuals working there. They are always positive and make every experience a good one! More