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Fox Valley Volkswagen Crystal Lake
Crystal Lake, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 618 reviews
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Buying a cc Alex was great and very detailed. Transaction was quick and smooth. Love the car and would recommend a vw and would promote VW Crystal lake Alex was great and very detailed. Transaction was quick and smooth. Love the car and would recommend a vw and would promote VW Crystal lake More
Accidentally bought my car I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. Miraculously they were able to bring my layments low enough that I was able to walk out with my dream car. Thank you Frank and Casey! More
Trevor Awe was very easy to work with Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to every Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to everyone. It was a great experience! More
Very helpful and knowledgeable I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring me to buy. Very great salesman and great dealership! More
Very knowledgeable Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience! Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience! More
All good Nice dealership with good people not trying to sell you things that you dont need. Fair prices also for trade ins. Alex is a fun guy tonwork with Nice dealership with good people not trying to sell you things that you dont need. Fair prices also for trade ins. Alex is a fun guy tonwork with More
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Wonderful customer care Frank was the guy we worked with. He offered a test drive right away without trying to jump through hoops or multiple forms first. The team worked har Frank was the guy we worked with. He offered a test drive right away without trying to jump through hoops or multiple forms first. The team worked hard to make it the right choice and sale for me, even the General Manager stepped in to help. Would definitely recommend to anyone who wants to be treated well! More
Amazing Customer Service I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend this dealership and especially Frank. More
Great experience! I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and wi I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and willing to work for what was the best fit and pricing for me. Highly reccomend! More
Couldn't be happier! When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasin When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasing a new car. They were friendly and I never once felt pressured into a purchase. I simply told them my needs in a vehicle and they provided me with affordable and stylish options. I would recommend them to anyone! Especially, people like me that need a little extra explanation. More