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Fox Valley Volkswagen Crystal Lake

Crystal Lake, IL

5.0
618 Reviews
Located in Crystal Lake, IL, Volkswagen of Crystal Lake provides our customers with a stress-free sales experience and a finance department that can find financial solutions to save you money and fit within any budget or credit situation. In fact, our website offers several online tools like a Payment Calculator or our Get Pre-Approved feature that help you plan ahead. We are your one-stop shop for finding your next vehicle. We offer free car-washes for as long as you own your vehicle, vehicle pick up and delivery and shuttle service. Don't forget about our dog area (we're pet friendly!) and our outdoor fireplace. Our service department can take care of anything your VW needs - from oil changes and tire rotations to engine and transmission work. Our customers are our number one priority and motivator - above all else, we strive to deliver a superior experience. We make auto easy for you!
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5213 Northwest Hwy

Crystal Lake, IL

60014

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Showing 618 reviews

February 13, 2018

Buying a cc Alex was great and very detailed. Transaction was quick and smooth. Love the car and would recommend a vw and would promote VW Crystal lake More

by Eyesonly5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Boro
February 10, 2018

Accidentally bought my car I came into Volkswagen of CL looking to maybe just look at cars and see what I’d be looking at as far as price point, just to see what i could afford. More

by Cjayde98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Sleeman, Frank Mustari, Lindsay Sickal
February 06, 2018

Trevor Awe was very easy to work with Trevor is extremely knowledgeable about the cars, no pressure sales and very pleasant to work with. I would recommend him and this dealership to every More

by jcsprop40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe
February 06, 2018

Very helpful and knowledgeable I was very pleased with my client advisor, Trevor. He was very knowledgeable about any car i asked about and he was very easy going and not pressuring More

by VWbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe
February 05, 2018

Very knowledgeable Trevor, my Salesman was very knowledgeable of the VW product but was low pressure...made me feel confident in VWs and was a pleasant experience! More

by Vdubluv1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Awe
February 05, 2018

All good Nice dealership with good people not trying to sell you things that you dont need. Fair prices also for trade ins. Alex is a fun guy tonwork with More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Boro
February 03, 2018

Wonderful customer care Frank was the guy we worked with. He offered a test drive right away without trying to jump through hoops or multiple forms first. The team worked har More

by TristaAnna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari, Dan Brzozowski, Lindsay Sickal
Feb 03, 2018 -

Fox Valley Volkswagen Crystal Lake responded

Thank you so much for the kind review. You were great to work with and we Appreciate your business. I look forward to seeing you again at the dealership for anything you might need. Thanks again-

February 02, 2018

Amazing Customer Service I went into the dealership not sure of what i was looking for and Frank was do helpful with finding the perfect car for me. Would absolutely recommend More

by Readjamesm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari
February 02, 2018

Great experience! I just like everyone else buying a car can be really intimidating. But the whole buying process with Frank was great, he was honest and upfront and wi More

by JanetK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari
February 01, 2018

Couldn't be happier! When walking into a car dealership many feel under pressure and confused. The employees at this branch helped to alleviate all the stress of purchasin More

by Lbell92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mustari, Nick Faciano
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