Fox Valley Volkswagen Crystal Lake

Visit Alex was very knowledgeable and professional. He made me feel very comfortable and if the dealership had the exact model used car I was looking for I Alex was very knowledgeable and professional. He made me feel very comfortable and if the dealership had the exact model used car I was looking for I would have made a purchase that day. I would definitely recommend my friends to visit Alex at your dealership. More

Buying a 2017 GTI Service was quick and Alex was very helpful and knew the car very well. This was my first time buying a new car and I didn't know what to expect but i Service was quick and Alex was very helpful and knew the car very well. This was my first time buying a new car and I didn't know what to expect but it was not as bad as I thought it would be. Thanks again Alex! More

Fantastic dealership ! My salesman Alex MADE the experience. He was knowledgeable about the product, answered all of my questions and was not pushy. I feel I got a great dea My salesman Alex MADE the experience. He was knowledgeable about the product, answered all of my questions and was not pushy. I feel I got a great deal on a fantastic car ! I can highly recommend this dealership . More

Quality They are friendly and listen to all of your concerns. Lots of experience in the service department. Nice friendly place clean and updated. Highly re They are friendly and listen to all of your concerns. Lots of experience in the service department. Nice friendly place clean and updated. Highly recommend for service. More

Recall fixes Alan Shapiro is an excellent rep for your dealership. Friendly, courteous, and knowledgeable. The recall work on my wife's EOS was done quickly and Alan Shapiro is an excellent rep for your dealership. Friendly, courteous, and knowledgeable. The recall work on my wife's EOS was done quickly and efficiently. I would definitely recommend your dealership to my friends and famili. More

Remarkable! The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and The searching and buying experience is the most remarkable I have ever seen. I have purchased numerous vehicles over the years. At 91 years old and a former educator, hospital administrator, and former local chamber director I certainly believe in character, customer service and building relationships. This is EXACTLY what took place when I purchased a new vehicle from this dealership. A CLASS ACT team of people that worked so well together. Seamless! Thank you so much. :) More

Got my dream car!!!!! When I went to VW I was not expecting to get the car I got! But Alex Boro helped my dream come alive of owning a volkswagon Jetta! I would 12/10 recom When I went to VW I was not expecting to get the car I got! But Alex Boro helped my dream come alive of owning a volkswagon Jetta! I would 12/10 recommend this dealership! Everyone is super nice and honest! Thank you Volkswagon of crystal lake! More

Comfortable Car Buying Experience Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing no Alex and Frank were unique, kind, and knowledgeable. Gave me the experience that I was consulting a friend about buying a car, which was a blessing not to deal with your stereotypical car salesperson. More

Very knowledgeable I have been to the Crystal Lake VW dealership a few times to look at their selection and every time Alex has been able to give me not just quality ser I have been to the Crystal Lake VW dealership a few times to look at their selection and every time Alex has been able to give me not just quality service with his knowledge of the vehicles, but amazing personal skills As he remembers my name, card we've been over and things about my life. It really feels like hecares for me not just as a number but as a person. More

First time service at this dealer My first time getting a service done at this dealership and the customer service I received was amazing. Very friendly staff that took care of all my My first time getting a service done at this dealership and the customer service I received was amazing. Very friendly staff that took care of all my needs and questions. More